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Technical Support

Cloud Customer Success Specialist – USG & Enterprise

Job in Jessup, Howard County, Maryland, 20794, USA
Listing for: Amazon
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading cloud service provider in Jessup, Maryland is seeking an ADC Technical Customer Service Specialist. This role involves supporting US Intelligence Community agencies with cloud computing solutions while addressing complex account and billing issues. The ideal candidate will have a background in customer service, advanced Excel skills, and a current US Government Security Clearance of TS/SCI with Polygraph. Join a team committed to customer satisfaction and technical excellence.
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