Assistant Train Master

The Trainmaster and Assistant Trainmaster play a critical leadership role in ensuring the safe, efficient, and reliable operation of the PATH system while on duty. Serving as the central command and coordination authority within the Control Center, these roles are responsible for directing train operations, supervising personnel, managing service performance, and responding to routine, non-routine, and emergency situations. Through continuous system monitoring, clear and timely communication, and decisive operational oversight, the Trainmaster and Assistant Trainmaster ensure compliance with operating rules, maintain service continuity, and uphold the highest standards of safety and customer service.

In collaboration with internal departments, PATH Police, and external agencies, they provide real‑time operational leadership and ensure effective shift-to-shift continuity to support uninterrupted service delivery.

Under direct supervision of a Trainmaster, the Assistant Trainmaster:

• Direct daily train movement to meet published schedules, service plans, and special operations while maintaining rules and safety compliance.
• Monitor and adjust terminal turnback's, dwell times, equipment cycles, and crew deployment to protect throughput and headways.
• Investigate deviations from schedule, orders, rules, and regulations; identify root causes; implement immediate corrective actions; and brief leadership on risks and remediation.

• Supervise yards and towers; ensure routes are lined and signals/switches are correctly set; issue clear direction during abnormal and emergency situations to restore service safely.
• Collaborate with Tower Operators and Dispatchers to resolve routing conflicts, protect movements during work windows, and manage protective arrangements.
• Supervise and coach Train Dispatchers, Tower Operators, Engineers/Engineer‑Switching, Conductors, and other Transportation personnel.

• Lead service recovery for incidents, equipment failures, and weather events; coordinate with Passenger Services and Customer Experience, Structure & Facilities, Track, Car Equipment, Power, Signals and Communications, PAPD and several internal and external stakeholders.
• Ensure timely, accurate status communication to internal partners for rapid customer messaging and operational decisions.

• Plan and protect maintenance/construction activities; issue operating restrictions; stage equipment/crews to minimize customer and operational impacts.

• Prepare and validate daily reports on schedule performance, delays, car equipment utilization, car washes, and special operations; track trends and recommend improvements.
• Maintain accurate documentation that supports audits, post‑incident reviews, and continuous improvement.

• Perform related work as assigned to meet operational needs of a 24/7 railroad environment.

This position requires flexibility to work various shifts on short notice.

A weekly hold‑down schedule is distributed one week in advance to address coverage needs. Assignments may vary depending on scheduled absences. Preferred extra assignments are distributed based on shift preference, followed by seniority.

• Work Hours and Overtime:
  Standard
  
  Schedule:
  
  40 hours per week
• Overtime:
  Available based on operational requirements
• Daily limits:
  • Maximum hours worked: 9 hours
• Minimum scheduled hours: 8 hours
• Minimum rest period between shifts: 15 hours
• Work Environment:
  Primary work location is the PATH Control Center (PTCC)
• Work is performed in a seated position within a secure environment
• The role involves sustained focus in a fast‑paced, high‑stakes setting
• Technology and Tools:
  Use of multiple computer screens, including Automatic Train Supervision (ATS) workstations and standard networked computers
• Proficiency in Microsoft Word, Microsoft Excel and Outlook is required
• Must be comfortable navigating digital platforms and resolving basic technical issues

Minimum of 5 years…