FIX Onboarding Specialist - Lead Software Engineer

Job Description

We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible.

As a Lead Software Engineer at JPMorgan

Chase within the Commercial & Investment Bank's Markets technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market‑leading technology products in a secure, stable, and scalable way.

You will be responsible for managing and facilitating the onboarding process for clients using the Financial Information Exchange (FIX) protocol. This role typically involves working closely with clients, internal teams, and external partners to ensure a smooth and efficient onboarding experience.

The FIX Onboarding Specialist will be responsible for leading the onboarding process for new clients and partners utilizing the FIX protocol. This role requires a deep understanding of the FIX protocol, strong technical skills, and the ability to manage multiple projects simultaneously. The ideal candidate will have excellent communication skills and a proven track record of successfully onboarding clients in a financial services environment.

• Lead the onboarding process for new clients and partners, ensuring a seamless integration with our trading systems.
• Serve as the primary point of contact for clients during the onboarding process, providing technical support and guidance.
• Collaborate with internal teams, including sales, technology, and operations, to ensure all client requirements are met.
• Configure and test FIX connections to ensure they meet client specifications and industry standards.
• Troubleshoot and resolve any technical issues that arise during the onboarding process.
• Develop and maintain comprehensive documentation for each client onboarding project.
• Provide training and support to clients on the use of our trading systems and FIX protocol.
• Continuously improve the onboarding process by identifying areas for improvement and implementing best practices.
• Stay up‑to‑date with industry trends and developments related to the FIX protocol and electronic trading.
• Contribute to the team culture of diversity, opportunity, inclusion, and respect.

• Formal training or certification on software engineering concepts and 5+ years applied experience.
• Strong understanding of the FIX protocol and electronic trading systems.
• Excellent problem‑solving skills and attention to detail.
• Strong communication and interpersonal skills, with the ability to work effectively with clients and internal teams.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Experience with scripting or programming languages (e.g., Python, Java) for automation and testing.
• Familiarity with network protocols and security practices.

• Certification in FIX protocol or related areas is a plus.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health‑care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

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