Security Supervisor

Overview

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team. Our services span collectible coins, trading cards, Funko Pops!,

video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,900 people across our headquarters in Santa Ana and offices in Jersey City, Toronto, Tokyo, Shanghai, Hong Kong, Guadalajara, Dallas, and Paris.

We’re looking for a Security Supervisor to join our Security team to maintain a safe and secure working environment at our locations in Jersey City, NJ and Toronto, Canada. This role is responsible for managing the security workforce; scheduling and overseeing their work; appraising their performance; rewarding and disciplining employees; addressing complaints and resolving problems within the department and outside. You’ll report to the East Coast Security Manager and work from our Jersey City, NJ office
.

• Support offices in Jersey City, NJ and Toronto, Canada.
• Interview, hire, train and manage the security staff, ensuring adherence to company policies and procedures, overtime requests, and permits & licensing to ensure legal compliance.
• Respond on short notice at any time of the day or night when required.
• Maintain surveillance equipment and alarms, including access control systems and video monitoring systems, ensuring that they are operational and functioning as designed.
• Maintain physical key control for Operations & Corporate facilities.
• Act as a liaison between the Security team and other departments/stakeholders, informing upper management of problems or security issues and communicating with other department supervisors.
• Provide regular feedback to direct reports and conduct regular reviews of the Security Team in accordance with Company policy, fostering a team focused on growth, improvement, efficiency and respect.
• Carry out preliminary investigations into discrepancies at corporate offices and events while maintaining confidentiality and treating others with consideration irrespective of status or position.

• 5+ years of Corporate Security management experience, at least 10 years in the Security field in total.
• Bachelor’s degree in related field or equivalent work experience.
• Experience in physical security, access control systems, video systems, guest management, facility key systems, and fire life-safety.
• Strong policy and procedure development required.
• Strong verbal and written communication, including an ability to understand and relay company policies/procedures.
• Influential leader who can inspire/motivate others and effectively drive change within the department while forging strong relationships across the larger organization.
• Familiarity with standard concepts, practices, and procedures within the Security / Loss Prevention field.
• Superior team management and planning/organizational skills; ability to remain flexible and develop and execute realistic action plans in an evolving environment.

• Bending and twisting: bending neck/waist, twisting neck/waist, and squatting.
• Computer use: typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
• Exposure to machinery: exposure to machinery noise, which may include noise from forklifts, injection presses, or other machinery.
• Hearing requirements: ability to hear alarms, signals, and verbal instructions.
• Lifting and carrying: ability to lift, carry, and move materials up to 50 lbs.
• Sitting or standing: ability to sit or stand for extended periods of time.
• Temperature and humidity: occasional exposure to warehouse environments without heating or cooling with fluctuations in temperatures and humidity.
• Walking: ability to walk for long periods.