Division Director, Merchandise Execution - Philly

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Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues.

Those stories are part of what makes this such a special place to work.

The Division Director, Merchandise Execution trains and develops store talent to elevated standards and capabilities, ensuring consistent merchandise execution across the division. The role drives improvements to merchandise placement and execution processes to strengthen performance across teams. As the subject matter expert in merchandise execution, the Division Director actively drives sales by elevating execution through training, coaching, and collaboration with in-store leaders, including Style Merchandise Managers.

The role also influences central, division, store, and vendor partners to address division‑specific execution needs. The Division Director serves as a knowledgeable and strategic business partner to Store Managers and Style Merchandise Managers, ensuring disciplined and consistent execution of company merchandise strategies. The role identifies division- and store‑level sales opportunities, proactively develops action plans, and drives execution to deliver measurable results.

• Train and coach Merchandising Teams on merchandise execution, building skills and capability through in‑store development of key colleagues and leaders.
• Identify opportunities to elevate execution across key categories and initiatives; share best practices and identify opportunities to scale successful approaches.
• Identify and activate division‑level sales opportunities tied to key time frames (e.g., Homecoming, early BTS, Derby, Festivals). Develop proactive action plans to ensure assortments and selling strategies are in place to drive incremental sales.
• Provide regular feedback and insights from stores on Visual Merchandise Direction (VMD) and execution guide needs; align recommendations with available assets and resources.
• Lead merchandise execution strategy at the division level, identifying opportunities and recommending corrective actions to stores to improve execution and performance.
• Prepare for, participate in, and follow up on store visits to assess execution, reinforce priorities, and drive improvement.
• Monitor competitive landscape by observing and evaluating competitor execution; communicate insights and opportunities to regional and divisional leadership.
• Partner with vendors to educate Store Teams and Sales Colleagues on product features, benefits, and effective selling techniques.
• Support the onboarding and development of new Style Merchandise Managers.
• Align stores to promotional events tied to the marketing calendar by publishing and reinforcing national execution checklists.
• Communicate clear, concise priorities, strategies, and direction to division stores through both formal and informal channels.
• Establish a consistent communication cadence with Regional Merchandise Directors and Senior Directors; leverage the MIC role to support national vision and cascade updates, brand launches, product knowledge, and selling initiatives for focus businesses.
• Build collaborative relationships with local vendor partners, clearly communicating priorities and business needs.
• Demonstrate strong organization and attention to detail by maintaining efficient systems and processes.
• Apply strong project, process, and organizational skills to manage multiple initiatives simultaneously and deliver high‑quality results.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Leadership, Coaching & Talent Development – Ability to train, coach, and develop store talent to elevated standards,…