Associate Event Technology Manager

Overview

FIRST is a leading global brand experience agency serving clients in various industries, including financial services, technology, new & traditional media, aerospace, healthcare, and professional services. FIRST has received accolades including being listed among the 2025 Most Innovative Marketing Agencies of the Year by Chief Marketer, Top Agency of the Year 2024 by Event Marketer, Global Agency of the Year, over 100 Employees by C&IT, and listed among the "200 Top Marketing Agencies" in 2024, 2023, and 2022 by Chief Marketer.

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Location:

Jersey City, NJ / Hybrid (3 days in office, subject to change at any time), must reside in tri-state area to commute to work.

In this capacity, the ideal candidate would represent the FIRST brand embedded within a Solutions account for a Financial Services company. FIRST Solutions is the proprietary strategic meetings management model offered by FIRST, which embeds specialist talent into organizations to provide Content, Creative, Digital Technology, Management & Delivery, and Data & Insights.

• Assist with managing high volume in-person, hybrid and virtual corporate events
• Diligent handling of confidential invitee data, ensuring information is consistent and accurate
• Develop, oversee, and maintain attendee registration sites using Cvent (Cvent experience required)
• Design and distribute event communications and marketing materials
• Provide team members with registration data, year over year statistics, and insight into varied elements and event analytics
• Collaborate with clients and project managers to execute internal and external events
• Create event mobile apps, including agendas, headshots, biographies, and other customized information
• Assist clients with the registration process
• Lead onsite registration procedures, including training temp staff and monitoring attendee participation
• Travel periodically to oversee attendee logistics and registration for offsite events
• Maintain a professional demeanor, treating everyone as a VIP client
• Act as an ambassador for the FIRST brand, leading by example and displaying the company’s core values (Ambition, Creativity, Excellence, Integrity, Teamwork)

• 2-4+ years’ of related experience in Event Technology (Cvent Flex Experience)
• Bachelor's Degree preferred
• Strong attention to detail is essential
• Experience in Financial Services preferred
• Advanced Microsoft Excel skills required
• General knowledge of HTML and CSS is beneficial, but not required
• Ability to manage multiple projects simultaneously
• Highly motivated, able to work independently
• Exhibit strong work ethic, patience, and a winning attitude
• Strong oral and written communication skills
• Flexibility and willingness to work outside normal business hours (evenings, weekends) and travel when required

• Work intelligently and ensure that the Team Manager is aware of problems or issues which negatively affect productivity
• Strict and accurate adherence to company’s time tracking policies and systems
• Ensure knowledge is shared within the team through positive communications
• Work on ad hoc requests from clients as required
• Assume responsibility for own environment, ensuring adherence to health and safety policies while having clean smart surroundings

• Medical, Dental & Vision which includes the option of a high deductible health plan (HDHP) with a health savings account (HSA)
• 401 (k)
• Five Flexible Spending Accounts Options
• Generous Paid Time Off Allowance
• Employee Assistance Program (EAP)
• Life, Disability & Pet Coverages
• Wellness Stipend
• Mobile Phone Allowance
• Complimentary access to Headspace, Teladoc, Maven, Rocket Lawyer, Mobilo & more
• Aura Identity Theft Protection
• Discretionary Bonus Structure
• Global Opportunities:
  With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

United States Residents: The base pay for this position ranges from $60,000 to $82,000. This role is also eligible for an annual discretionary bonus.

FIRST is an Equal Opportunity Employer and…