Regional Maintenance Manager - Residential

Title: Regional Maintenance Manager
Location: Based out of Jersey City, NJ
Ability to travel to Connecticut properties after 1+ years in Jersey City, less than 10%

The Regional Maintenance Manager oversees the full maintenance operations for luxury apartment homes, including associated parking garages, common areas, and grounds. Responsibilities include service calls, vacant unit turnover, preventive maintenance and repair of building equipment, capital improvements, other major repairs, and all other aspects of the full maintenance operations of a large residential portfolio. While this role is primarily managerial, the Regional Maintenance Manager must have strong hands‑on technical experience and be willing to assist maintenance teams with advanced troubleshooting and repairs when needed.

• Lead, motivate, and train a large team of employees and vendors to protect, maintain, and improve the appearance and operation of the portfolio.
• Supervise and lead all engineering and maintenance processes for a portfolio of high‑rise apartment buildings.
• Manage ongoing development efforts and skill‑building initiatives for the maintenance team.
• Create and implement monthly staffing schedules to ensure 24/7 coverage.

• Create and implement procedures for recurring maintenance and unit turnover processes.
• Oversee the make‑ready team to ensure all vacant homes meet company standards.
• Manage service requests and emergency calls, diagnosing and addressing root causes.
• Ensure all building systems and equipment meet working standards and maintain peak operating efficiency.
• Plan and facilitate preventive maintenance programs for all mechanical, electrical, HVAC, plumbing, fire, life‑safety, and other systems.
• Provide oversight and guidance to maintenance teams, including hands‑on support with complex troubleshooting and system diagnostics when needed.
• Manage facility‑related utilities and complete regular preventive maintenance and inspections.
• Respond to emergency situations, customer concerns, and safety hazards.

• Track expenses and oversee the budget for maintenance and upkeep of the portfolio.
• Plan and manage repair and capital expenditure activities.
• Create scopes of work and collect proposals for needed work within the portfolio.
• Manage and negotiate service contracts to ensure competitive pricing and scheduled work.
• Document and prepare progress reports and maintenance logs.
• Oversee equipment stock and order new supplies as needed.
• Proactively manage insurance exposures, ensuring all life safety systems are properly inspected, maintained, and operating as designed.
• Ensure compliance with all city, state, and federal license and certification requirements.

• 10+ years of leadership and experience overseeing the maintenance and facility operations of a large multifamily property. Experience with multi‑site properties is a plus.
• Minimum 2+ years of hands‑on experience troubleshooting and repairing complex HVAC and mechanical systems, including water‑source heat pumps and boiler systems.
• Must have or be willing to obtain Fire Safety Manager certificate.
• Requires experience with plumbing, electrical, appliances, painting, general upkeep, and preventive maintenance of the community.
• Working knowledge of architectural plans, electrical and mechanical systems, contracts, and related documents.
• Proficiency in Microsoft Office Suite Outlook, and any maintenance software.
• Ability to hire, train, and manage a large team.

• Competitive Salary of $,000 with potential for bonus
• Medical Insurance
• Dental Insurance
• Vision Plan
• 401k Plan
• Life Insurance
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Tuition Reimbursement
• Housing Discount

BLT is an equal opportunity employer. Please note that this job description is intended to outline the general nature and key responsibilities of the role. It is not a comprehensive list, and duties may evolve over time based on business needs.