Chief Operations and Strategy Officer at Jersey Public Library Jersey , NJ

Overview

Chief Operations and Strategy Officer job at Jersey City Free Public Library. Jersey City, NJ.
JCFPL

JOB TITLE:

Chief Operations and Strategy Officer LOCATION: Administration REPORTS TO: Library Director CIVIL SERVICE

JOB TITLE:

Director of Administration and Program Development STARTING SALARY RANGE: $150K - $170K FULL-TIME/PART-TIME: Full-Time WORKWEEK: 9:00 a.m. to 5:00 p.m. (scheduled up to 35 hours/week). Evening and weekend hours as required.
Final date to receive applications: February 5, 2026

Benefits: Benefits summary outlines general benefits available to library employees, designed to support health, financial security, and work-life balance. Benefits available to Full-Time Employees include medical coverage, prescriptions, dental, vision, life & AD&D insurance, 403(b), and pension participation (dependent on age at hire). A more detailed summary can be found on the Employment Opportunities page. JCFPL is the largest municipal library in New Jersey with twelve locations and a diverse staff that serves Jersey City’s residents, students, and workers.

The Chief Operations and Strategy Officer serves as a senior executive partner to the Executive Director and a key member of the Executive Leadership Team. This role combines operational leadership with strategic alignment, leadership development, and organization-wide systems strengthening. The officer ensures that the Library’s operational infrastructure, leadership practices, and internal systems support its mission, values, and service goals. The ideal candidate operates at both strategic and operational levels with clarity, consistency, and accountability to guide long-term institutional growth and stability.

• EXECUTIVE LEADERSHIP & STRATEGIC PARTNERSHIP – Serve as a strategic partner to the Executive Director; support executive-level alignment, prioritization, and decision-making; provide leadership for complex organizational initiatives; and strengthen cohesion and shared accountability across departments.
• OPERATIONAL OVERSIGHT – Oversee key operational areas to ensure policies, procedures, budgeting, forecasting, and compliance align with the Library’s mission and strategic priorities. Strengthen internal systems to promote efficiency, transparency, and consistency.
• ORGANIZATIONAL EFFECTIVENESS – Monitor organizational performance related to leadership, operations, and culture. Identify operational risks and performance gaps, and implement improvements that enhance effectiveness and staff experience.
• LEADERSHIP DEVELOPMENT & ACCOUNTABILITY – Establish leadership competency expectations and performance benchmarks. Support leadership growth through coaching and accountability frameworks. Promote timely, transparent, and aligned decision-making processes.
• COMMUNICATION & CULTURE – Establish effective internal communication practices; improve clarity, trust, and follow-through; foster a workplace culture grounded in respect, equity, accountability, and collaboration; and address organizational dynamics that impact morale or effectiveness.
• STRATEGIC PLANNING & SYSTEMS ALIGNMENT – Collaborate with senior leadership to develop and implement strategic goals. Define success metrics and accountability structures. Ensure operational systems align with library-wide strategic plans and support long-term sustainability.
• OTHER – Perform all other reasonable duties as assigned by the Executive Director.

Nine (9) years of professional supervisory experience in the business management and administration of a large public or private organization including the planning, promoting, organizing, and/or administering of comprehensive programs.

• OR
• Possession of a bachelor’s degree from an accredited college or university; and five (5) years of the above-mentioned professional experience.

• Master’s degree in Business Administration, Public Administration, Organizational Development, or a related field.
• Senior executive experience managing complex operations in a public, nonprofit, or similar setting.
• Demonstrated expertise in strategic planning, organizational effectiveness,…