Chief Operations and Strategy Officer

JCFPL

JOB TITLE:

Chief Operations and Strategy Officer

LOCATION: Administration

REPORTS TO: Library Director

CIVIL SERVICE

JOB TITLE:

Director of Administration and Program Development

STARTING SALARY RANGE: $150K - $170K

FULL-TIME/PART-TIME: Full-Time

WORKWEEK: 9:00 a.m. to 5:00 p.m. (scheduled up to 35 hours/week). Evening and weekend hours as required.

Final date to receive applications: February 5, 2026

BENEFIT

SUMMARY:

This summary outlines the general benefits available to library employees, designed to support their health, financial security, and work-life balance. Benefits available to Full-Time Employees:
Medical coverage 60 days from the first day of employment, Prescription coverage is the first of the month following 60 days of employment at no cost to the employee and additional cost per each dependent added. Dental coverage is provided at no cost 60 days after the first day of employment. Vision coverage is provided at no cost and reimbursed at $250.00 per year.

Additional Full-Time benefits include Life & AD&D insurance, 403(b), participation in a pension plan (dependent on age at the time of hire date). A more detailed summary can be found on our Employment Opportunities page located ibrary.org.

JCFPL is the largest municipal library in the State of New Jersey, with twelve locations and growing, and a collection comprising over 2.5 million print and digital items. Our staff of nearly 170 dedicated individuals serves the residents, students, and workers of Jersey City: the largest city in Hudson County, N.J., and the second-largest city in New Jersey.

The staff of JCFPL reflects the cultural and linguistic diversity of Jersey City, which is consistently ranked as the most diverse community in the United States. Collectively, our staff speaks over 16 languages, including English, Spanish, Arabic, Hindi, Tagalog, Gujarati, Marathi, Igbo, Portuguese, and others.

JCFPL is committed to building on our strong foundation and expanding our ability to meet the needs of Jersey City’s growing and increasingly diverse community.

The Chief Operations and Strategy Officer serves as a senior executive partner to the Executive Director and a key member of the Executive Leadership Team. This role combines executive-level operational leadership with strategic alignment, leadership development, and organization-wide systems strengthening.

The Chief Operations and Strategy Officer is responsible for ensuring that the Library’s operational infrastructure, leadership practices, and internal systems fully support its mission, values, and service goals. The ideal candidate is a seasoned leader capable of operating at both strategic and operational levels, bringing clarity, consistency, and accountability across the organization while guiding long-term institutional growth and stability.

• EXECUTIVE LEADERSHIP & STRATEGIC PARTNERSHIP – Serve as a strategic partner to the Executive Director; support executive-level alignment, prioritization, and decision-making; provide leadership for complex organizational initiatives; and strengthen cohesion and shared accountability across departments.
• OPERATIONAL OVERSIGHT – Oversee key operational areas to ensure policies, procedures, budgeting, forecasting, and compliance efforts align with the Library’s mission and strategic priorities. Strengthen internal systems to promote efficiency, transparency, and consistency.
• ORGANIZATIONAL EFFECTIVENESS – Monitor organizational performance related to leadership, operations, and culture. Identify operational risks and performance gaps, and implement improvements that enhance effectiveness and staff experience.
• LEADERSHIP DEVELOPMENT & ACCOUNTABILITY – Establish leadership competency expectations and performance benchmarks. Support leadership growth through coaching and accountability frameworks. Promote timely, transparent, and aligned decision-making processes.
• COMMUNICATION & CULTURE – Establish effective internal communication practices; improve clarity, trust, and follow-through; foster a workplace culture grounded in respect, equity, accountability, and collaboration; and address organizational dynamics…