Global Workforce Screening- Vice President

Global Workforce Screening - Vice President

Join to apply for the Global Workforce Screening - Vice President role at JPMorgan Chase .

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Chase. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Workforce Screening conducts background checks on new hires and re‑screening of current employees and contingent workers, in partnership with Human Resources and Global Supplier Services. This function helps protect the firm’s assets, reputation, employees, and clients pursuant to firm policy and regulatory standards. As a Screening Manager with Global Workforce Screening, you will be an operations lead responsible for managing case volume with tight deadlines, maintaining quality control, troubleshooting issues and continuously improving processes.

You will provide oversight for the team who execute operational processes. You will report to the Global Workforce Screening Manager and work closely with the management team, regional peers, as well as partners within HR and Compliance and other internal stakeholders.

• Manage partners and stakeholder expectations as it relates to screening of various worker types throughout North America, ensuring service legal agreements are met through KPI monitoring.
• Lead workforce screening efforts to ensure a high‑quality candidate/employee experience.
• Report to the Global Workforce Screening Manager in the US and serve as a trusted advisor to stakeholders, building relationships with partners such as HR, Employee Relations, Assignment Sponsors, Sourcing, and project teams globally.
• Adhere and maintain screening program structure; ensure compliance with legal and regulatory mandates.
• Support and assist managing team members in other locations.
• Drive quality and operational efficiency by collaborating with vendor product and operations staff; identify and remediate issues. Be comfortable utilizing automated processes and AI.
• Understand and adhere to firm‑wide policies, standards and procedures of the GWS operations team and screening vendors.
• Identify and mitigate risk as it relates to process; implement controls to reduce risk.
• Manage screening projects driving best practices and efficient practices, ensuring the team is well‑resourced, trained and meeting service level agreements.
• Collaborate with peer managers to assist with overall team management.

• 7+ years of work experience managing operations.
• Knowledge of pre‑employment screening, human resource management, compliance, legal or fraud/investigations.
• Excellent operational and people management experience.
• Experience with risk and controls, data privacy programs, and process improvement.
• Experience with strong data reporting, use of metrics to drive operational performance and strong Microsoft Office skills.

• Ability to think strategically and provide leadership & work with partners, globally.
• Experience handling confidential, personal & sensitive information.
• Experience working in an environment that undergoes routine audits from internal and external sources.

JPMorgan

Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

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