ServiceNow ITSM
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-03-01
Listing for:
NuStar Technologies
Full Time
position Listed on 2026-03-01
Job specializations:
-
IT/Tech
IT Consultant, Cloud Computing, IT Project Manager, IT Business Analyst
Job Description & How to Apply Below
- 10 years of demonstrated technical experience with design, implementation and support of Service Now ITSM, discovery, CMDB and service mapping.
- Proficiency in Service Now development, including creating custom applications, modules and workflows
- Understanding of Service Now data model, tables and relationships
- Deep functional and technical understanding and implementation experience with Service Now ITSM, ITOM discovery and CMDB
- Experience deploying and managing Service Now discovery on on-prem, AWS and Azure
- Experience enhancing and/or creating patterns to support custom discovery
- Experience implementing and managing service mapping
- Strong knowledge and experience with Service Now ITSM, CMDB and CSDM framework
- Understanding of Cloud Provisioning, and integration of Service Now with AWS and Azure cloud platforms is required
- Strong understanding of network, infrastructure and application components and their inter-relationships to effectively support discovery and service mapping
- Knowledge of Service Now orchestration for automating IT processes
- Experience developing Service Now APIs, Service Now Workflows, Flow Designer, UI Pages, UI Macros, Business Scripts, Client Scripts, UI Scripts, UI Actions, UI Policies, Script Includes, Security Rules
- Good understanding of ITIL
- Experience implementing REST API integration with third party tools such as Intune, SCCM, Tanium, Qualys, VMWare etc.
- Ability to create custom reports, dashboards and visualizations
- Familiarity with Service Now Performance Analytics
- Experience with .Net development and backend SQL Server is preferred
- Strong problem-solving skills, communication and collaboration skills
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