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Senior ITSM Manager Incident & RCA Lead
Job in
Jersey City, Hudson County, New Jersey, 07390, USA
Listed on 2026-01-24
Listing for:
Fortitude Re
Full Time
position Listed on 2026-01-24
Job specializations:
-
IT/Tech
IT Project Manager, IT Consultant, IT Support, Systems Analyst
Job Description & How to Apply Below
A leading reinsurance provider is seeking an ITSM Manager to govern and enhance core ITSM processes like Change Management, Incident Management, and Problem Management. With a focus on collaboration across the organization, this role ensures reliable IT services, manages critical incidents, and drives continuous improvement of operational processes. Ideal candidates will have 7+ years in IT Service Management, strong ITIL knowledge, and exceptional communication skills.
The base salary ranges from $170,000 to $195,000 USD, plus additional performance-based bonuses.
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Position Requirements
10+ Years
work experience
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