Advisory Solution Consultant AI Foundry

Job Description

You are a technically curious and innovation driven Solution Consultant with a passion for AI, Data, and Workflow. You’ve built multiple use cases in the platform and enjoy experimenting with AI to make your job easier every day. You thrive in fast-paced environments and want to help shape an AI‑native Solution Consulting organization.

Our mission is to partner with field teams and work directly with customers to understand their unique challenges and build intelligent, scalable AI solutions that solve their most mission‑critical challenges.

• Conduct discovery sessions to understand customer environment, business challenges, and constraints
• Design and build proof‑of‑concept solutions that showcase the power of the platform bringing AI + Data + Workflow to life.
• Lead workshops and demonstrations for C‑level executives and business stakeholders
• Iterate quickly based on evolving capabilities and customer feedback
• Create re‑usable components and accelerators for future engagements and contribute to the development of best practices
• Work cross‑functionally with product, engineering, customer excellence group, and global SC teams to deliver exceptional customer outcomes

• Curiosity – Passion for AI and emerging technologies, self‑driven learning with a track of staying ahead of trends
• Collaboration – Proven ability to work across functions, building rapid solutions in team environment
• Communication – Clarity in explaining ideas, experience presenting to executive level stakeholders
• Change Agility – Thrives in ambiguity and fast iteration

• 5+ years in technical consulting, solution engineering, or customer facing technical roles
• Experience in leveraging or critically thinking about how to integrate AI into the work processes, decision‑making, or problem‑solving. This may include using AI‑powered tools, automating workflows, analyzing AI data‑driven insights, or exploring AI’s potential impact in the function or industry
• Strong technical background in data engineering with hands‑on experience with data ingestion tools, ETL processes, data modeling, storage solutions, and analytics platforms
• Ability to architect and implement complex systems under tight deadlines
• Deep familiarity with integration technologies, including REST APIs, SOAP, JSON, JDBC, streaming data platforms, and middleware technologies
• Working knowledge of software development practices and proficiency in programming languages and technologies such as JavaScript, Angular JS, React JS, HTML5, CSS, SQL, Python, or equivalent
• Exposure to additional technologies such as Robotic Process Automation (RPA), Generative AI, Optical Character Recognition (OCR), Process Mining, and Continuous Integration/Continuous Deployment (CICD) practices is a plus

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to Service Now employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, Service Now may confirm the distance between your primary residence and the closest Service Now office using a third‑party service.

Service Now is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact  for assistance.

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), Service Now may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon Service Now obtaining any export license or other approval that may be required by relevant export control authorities.