Control Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific requirements for office‑based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role‑specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Manages all application(s) or AIT within the technology environment to keep compliant with external regulators as well as with Bank policies. Supports systems through maintenance, modification, problem resolution to support ongoing delivery of services and/or operations and regulation changes. Oversees coordination of multiple projects and release planning to ensure production stability. May provide expertise in determining the strategic technical direction and system architecture for initiatives with minimum technical debt.

Provides L3 support to production issues. Provides training and technical assistance to more junior associates. Typically requires 5‑7 years of applicable experience.

• Completes administrative and non‑technical tasks related to risk, security, and other compliance deliverables (e.g., access reviews, assessments, questionnaires, and procedural requirements) on time and per requirements for the application supported
• Tracks and supports the technical security and risk activities performed by the development teams (e.g., remediation of non‑permitted technology or security vulnerabilities, technical recovery planning, and disaster recovery exercises)
• Works with technology infrastructure teams to incorporate infrastructure requirements, including requests for additional storage
• Assists with audit exams and risk assessments for applications
• Works closely with vendors for vendor applications to ensure they meet bank requirements
• Maintains data about the application in AppHQ and other systems of record
• Assists with ad‑hoc inquiries and questions about applications
• Responsible for maintaining applications in compliance with both external regulation and Bank internal mandates
• Manage assigned application servers to keep up to date with software updates and vulnerability remediation, including rehosting projects to update infrastructure and monitoring of server capacity and performance
• Responsible for maintaining and executing Technical recovery plans
• Work with Information Security partners to plan solutions and resolve complex vulnerabilities
• Manages and coordinates activities with vendors, contractors or other IT partners involved in the application’s functional upgrades, production issue resolution and regulatory updates, ensuring SLAs are met
• Establishes routines to monitor and resolve required deliverables for application governance
• Maintains up to date information regarding the application in all the required systems of record regarding permissions, interfaces, connectivity, servers, used technology, etc
• Providing L3 support for production issues
• Acts in coordination and provides support to other application managers on common issues
• Identification and proactive risk management

• 7+ years of experience in IT
• Solid knowledge of software development life cycle (Agile and Waterfall) and Devops practices
• Experience in banking segment and application architecture
• Knowledge in application development languages, databases and architecture
• Contribute to risk culture by holding self‑accountable to managing risk
• Excellent oral and written communication
• Demonstrated compliance culture
• Ability to work in a team
• Remains…