Epic Systems Analyst - Ambulatory and Link

Company: enGen

This job is responsible for configuring, rolling out, and supporting the Ambulatory and Link Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, system design, and problem resolution. The analyst communicates with system end‑users to understand issues and implement solutions.

• Plans, designs, builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications, performs and documents workflow analysis while evaluating user experience, supports and maintains environments or applications using domain knowledge, and creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows; corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user’s needs, and implements new technologies. Provides guidance and support to end‑users to enhance the use of Epic and offers solutions to resolve end‑user system issues.
• Contributes famhandle
  
  Follow projects independently and keeps stakeholders timely updated on progress of assigned tasks, projects, and issues.
• Conducts problem‑solving and root‑cause analysis to resolve routine to moderately complex problems, identifies solutions, and completes documentation. consuming greater.

• Requiredחה: 3 years of systems administration experience within one or more Epic modules.
• Preferred: 3 years of experience in the healthcare industry.

• Ability to handle analysis, design, system configuration and testing tasks at basic to moderate levels of complexity.
• Excellent customer service skills.
• Uses critical thinking skills for assigned tasks.
• Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamworkeminous.
• Strong organizational skills in managing priorities.
• Demonstrates knowledge of project management principles as they relate to assigned tasks.

• Required: Associates.
• Substitutions: 2 years of relevant work experience in lieu of an Associate's Degree.
• Preferred: Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.

• Required: Epic Application Certification within 6 months.
• Preferred: None.

None

0% – 25%

Positionિવ:
Office‑or Remote‑based

Teaches / trains others:
Occasionally

Travel from the office to various work sites or from site‑to‑site:
Rarely

Works primarily out‑of‑the‑office selling products/services (sales employees):
Never

Physical work site required:
Never

Lifting: up to 10 pounds:
No

Lifting: 10 to 25 pounds:
Constantly

Lifting: 25 to 50 pounds:
Occasionally

Lifting: 50 to 100 pounds:
Rarely

Minimum: $57,700.00

Maximum: $

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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