Lead Site Reliability Engineer, AI​/ML Platform

Lead Site Reliability Engineer, AI/ML Platform

Join JPMorgan Chase to apply for the Lead Site Reliability Engineer, AI/ML Platform role. Base pay range: $/yr - $/yr.

• Design and implement solutions to enhance the reliability and scalability of AI/ML platforms and applications to accommodate fast growing demands.
• Partner with product engineering teams to ensure the AI/ML systems are reliable and high performing.
• Develop observability, security, automation and fin-ops tools and orchestration.
• Provide strategic technology leadership by defining and evaluating standards and architecture for reliability, observability and automation frameworks.
• Build strong cross-functional relationships that foster engagements across the organization and deliver solutions to user problems.
• Debug and solve issues in a production environment, identify root cause and remediate.
• Participate in on-call rotations, incident management and escalation workflows.
• Take full ownership of problems, develop solutions, and acquire new knowledge to complete the task.
• Mentor and guide junior engineers.

• Bachelor’s degree in computer science, Information Technology, or equivalent technical qualification with 5+ years professional experience.
• Expertise in SRE principles, reliability, scalability and performance of application and infrastructure.
• Hands‑on experience with cloud platforms (AWS, GCP, Azure) and IaC tools (Terraform, Ansible).
• Extensive experience implementing advanced observability using tools like Open Telemetry, Dynatrace, Grafana, and/or cloud‑native services.
• Experience in architecting distributed systems and cloud‑native architecture in AWS.
• Systematic problem‑solving and troubleshooting skills in a complex system.
• Excellent communication skills and ability to represent and present business and technical concepts to stakeholders.
• Self‑managed, self‑motivated with strong sense of ownership, urgency, and drive.

• Prior experience working in AI, ML, or Data engineering.
• Prior experience developing AI Ops/AI Agents.
• Multi‑cloud experience (AWS, GCP, Azure) is a plus.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs.