Head of Enterprise Technology Project Management Office

The Role

Build and run a lightweight, data-driven Project Management Office (PMO) that unifies portfolio management, Technology Business Management (TBM) / Cloud Financial Operations (Fin Ops), risk and governance, and vendor operations across Global Enterprise Technology Organization (GETO). Establish the operating cadence, metrics, and decision frameworks that ensure technology investments are prioritized, auditable, and deliver measurable business value.

We’ll trust you to:

• Operate demand intake and prioritization; maintain a single, ranked cross‑tower portfolio and run capacity and dependency management.
• Track and report project and program status, including timelines/schedule, scope, budget and forecast vs. actuals, risks and issues, assumptions, and dependencies; prepare Monthly and Quarterly Business Reviews (QBRs).
• Own GETO financial oversight: baseline, forecast, variance analysis, business cases, and benefits realization in partnership with Finance.
• Lead Fin Ops: showback/chargeback, tagging hygiene, rightsizing, commitment coverage, and unit cost metrics.
• Run risk and governance forums for GETO:
  Architecture Review Board and Risk Council; manage policy exceptions and audit readiness. Provide oversight of all GETO risks, compliance obligations, and audit issues.
• Oversee vendor and contract operations: vendor segmentation, QBRs, Service Level Agreements / Service Level Objectives, renewals calendar with 120‑day "no‑surprise" lead time, and commercial benchmarks.
• Where possible build automated, trusted data pipelines across Service Now, Jira, ERP/GL, and cloud-cost tools for near real-time reporting with minimal manual reconciliation.
• Publish executive dashboards and clear narratives for decision‑making.
• Coach tower leads on outcome‑based roadmaps and Objectives and Key Results (OKRs); drive consistent definitions of status, risk, readiness, and value.
• Facilitate alignment across technology leadership and business executives on technology investment priorities, trade‑offs, and value realization.
• Lead a small PMO team as a player‑coach to deliver portfolio, financials, risk & governance, and vendor outcomes.

• 10–15+ years across PMO/portfolio management, Technology Business Management (TBM) / Fin Ops, and governance in complex technology organizations; financial services or other regulated industries preferred.
• Proven Fin Ops experience with cloud unit economics and optimization levers; familiarity with TBM frameworks (e.g., Apptio or equivalent) is a plus.
• Hands‑on expertise with Service Now (PPM/ITSM), Jira, ERP/GL reporting, and cloud cost management tools.
• Strong commercial acumen (contracts and pricing), vendor segmentation, and Q  leadership.
• Executive storytelling, systems thinking, and sound judgment to simplify, sequence, and say "no" when needed.
• Strong written and verbal communication.
• Demonstrated experience with senior stakeholder engagement.

• Experience establishing a single, ranked portfolio across multiple technology towers (e.g., Infrastructure/Cloud, Workplace Technology, Information Security, Corporate Applications).
• Demonstrated success improving forecast accuracy to ±3–5% and publishing trusted unit economics.
• Track record reducing avoidable run costs (e.g., cloud/infra waste, software shelfware).
• Familiarity with audit and regulatory expectations relevant to investment management (e.g., SOX alignment, SEC-related controls).
• Portfolio Management Professional or other relevant Project Management Institute certifications would be a plus.

Lord Abbett is a leading global independent, privately held investment management company. We are active managers and invest where we believe we have a repeatable edge and can deliver alpha for our clients. Our vision is to be the most respected asset manager in the world, admired for our people, our performance, our relationships, and our organizational agility. This inspires the three pillars of our culture.

• Principles-Based - We empower our leaders to create an environment of trust.
• Performance-Oriented - We inspire our people to embody our values, excellence, responsibility, transparency & collaboration.
• Purpose-Driven
  -W…