Associate, Customer Protection

Overview

The Customer Protection Control team provides central governance and oversight of projects, change requests, and transactions which impact Possession and Control (SEA Rule 15c3-3 & CIRO 4311) compliance capabilities of the U.S. Broker Dealer (LLC) and Canadian Broker Dealer (DSI). The role involves daily Compliance monitoring, root cause analysis, enforcement of best practices, and management reporting of risk exceptions and operational performance.

It also includes periodic risk metrics reporting, participation in projects and initiatives, assisting department management with Regulatory, Compliance and Audit inquiries, and supporting user acceptance testing for Compliance-related system and workflow enhancements. The role requires collaboration across multiple functional teams, business lines, and infrastructure partners (technology, compliance, legal, finance) and interaction with senior stakeholders and team leads.

Note: This description preserves the original responsibilities and qualifications and is reformatted for clarity.

• Perform daily Possession and Control (15c3-3 and 4311) oversight and reporting functions
  ; including root cause analysis and aging deficits versus required thresholds, and filing 15c3-3 extension requests with FINRA when required. (35%)
• Daily BAU (20%).
  • Ensure accurate record keeping of all data, reports, and supporting documentation maintained by the department.
  • Prepare departmental metrics and daily/weekly/ad-hoc management reports.
  • Assist in the fulfillment of CP related regulatory/audit inquiries/reviews.
  • Fulfill applicable Monthly FOCUS Reporting (US only) requirements. Provide support to the team with respect to ongoing FINOP and FOCUS reporting related projects and issues.
  • Perform daily monitoring activities with respect to assigned BPS user entry authorizations.
  • Perform Controls Testing covering key FRR (Financial Responsibility Rules) controls within BCS.
• Project work and user acceptance testing of seg related system and workflow testing efforts (45%).

• Bachelor’s degree or equivalent preferably with emphasis in Business, Accounting, Finance, or Economics. Or strong extended experience in equivalent role.
• 7-10+ years’ experience in US Capital Markets Broker/Dealer Operations and/or Canadian Broker Dealer.
• Medium – Strong proficiency interpreting and analyzing key BPS reports and tools:
  Stock Record, Pending Excess, Margin Trial Balance.
• Medium – Strong understanding of SEA Rule 15c-3 and CIRO 4311 (Possession and Control).

• Ability to collaborate with team members to review businesses, products and functional areas to identify key risks and synergy opportunities.

• Medium to High proficiency across Microsoft Word, Excel (Macro knowledge), PowerPoint, Visio.

• We thrive on the challenge to be our best and to deliver trusted advice to help clients thrive and communities prosper. We value teamwork, potential, and making a positive impact.
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and opportunities.
• Opportunity to make a difference and have a lasting impact.
• Dynamic, collaborative, progressive, high-performing team environment.
• Opportunities to do challenging work and build relationships with clients.

The good-faith expected salary range for the above position is $85,000.00 - $ depending on factors including but not limited to the candidate’s experience, skills, registration status, market conditions, and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance;

and paid time-off.

RBC’s compensation philosophy recognizes the importance of a highly qualified global workforce and its role in attracting, engaging and retaining talent. RBC seeks to foster a workplace based on respect, belonging and…