Associate, Customer Protection

Job Description

What is the opportunity?

• The Customer Protection Control team is tasked with providing central governance and oversight of projects, change requests, and transactions which impact Possession and Control (SEA Rule 15c3-3 & CIRO 4311) compliance capabilities of the U.S Broker Dealer (LLC) and Canadian Broker Dealer (DSI).

• This role will perform daily Compliance monitoring functions, root cause analysis, enforcement of best practices, and management reporting of risk exceptions / operational performance.

• Periodic risk metrics reporting, active participation in projects and special initiatives, assisting department management with regulatory, compliance and audit inquiries, and assisting the team with user acceptance testing (Compliance related system and workflow enhancements) responsibilities.

• The person who fills this role will collaborate across multiple functional teams, business lines, and infrastructure partners (technology, compliance, legal, finance); and directly with various senior stakeholders / team leads.

• Perform daily Possession and Control (15c3-3 and 4311) oversight and reporting functions; including root cause analysis and aging deficits versus required thresholds, filing 15c3-3 extension requests with FINRA when required. (35%)

• Daily BAU (20%)

  • Ensure accurate record keeping of all data, reports, and supporting documentation maintained by the department.

  • Prepare departmental metrics and daily/weekly/ad-hoc management reports.

  • Assist in the fulfillment of CP Related regulatory/audit inquiries / reviews.

  • Fulfill applicable Monthly FOCUS Reporting (US only) requirements. Provide support to the team with respect to ongoing FINOP and FOCUS reporting related projects and issues.

  • Perform daily monitoring activities with respect to assigned BPS user entry authorizations.

  • Perform Controls Testing covering key FRR (Financial Responsibility Rules) controls within BCS.

• Project work and user acceptance testing of seg related system and workflow testing efforts (45%)

Basic Qualifications

• Bachelor's degree or equivalent preferably with emphasis in Business, Accounting, Finance, or Economics, or strong extended experience in an equivalent role.

• 7-10+ years' experience in US Capital Markets Broker/Dealer Operations and/or Canadian Broker Dealer.

• Medium - Strong proficiency interpreting and analyzing key BPS reports and tools:
  Stock Record, Pending Excess, Margin Trial Balance.

• Medium - Strong level comprehension of SEA Rule 15c-3 and CIRO 4311 (Possession and Control).

Other

Required Qualifications:

• Ability to collaborate with team members to review businesses, products and functional areas to identify key risks and synergy opportunities.

Suggested

Qualifications:

• Medium to High proficiency across Microsoft Office:
  Word, Excel (Macro knowledge), PowerPoint, Visio.

• We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities.

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Opportunities to do challenging work.

• Opportunities to build close relationships with clients.

The good-faith expected salary range for the above position is $85,000.00 - $ depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs. This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance;

and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance…