Prime Brokerage Margin-Client Service Operations

Embark on your journey as a Trade Lifecycle Manager II where you’ll be instrumental in managing the pre‑ and post‑trading lifecycle across all asset classes. Your expertise will ensure seamless trade processing and effective cash coordination, while your strong analytical skills drive innovative solutions for complex challenges.

As a Prime Brokerage Margin‑Client Service Operations Representative within JPMorgan Chase, you will play a pivotal role in managing the operations of the pre‑ and post‑trading lifecycle across all asset classes. Your expertise in trade lifecycle management will be crucial in ensuring all trades are processed on respective platforms, and in coordinating cash movements in and out of client accounts. You will be responsible for day‑to‑day operational functions including (1) firm and regulatory risk monitoring, (2) review and approval of collateral movements and (3) maintaining equity levels on margin loans.

These functions are inclusive of providing first‑class client service to our Client Service Rep team that deals directly with our Prime Brokerage/Hedge Fund clients.

• Manage and optimize client collateral and monitor its movement.
• Answer incoming margin settlement requests sent by clients, compare to JPMorgan’s exposure and agree on the amount and type of asset to be moved.
• Continue development of the Prime Brokerage Margin Service offering.
• Prevent client payments from resulting in deficits and follow up on counter party issues.
• Maintain a controlled environment by adhering to and updating operational procedures.
• Report significant issues to management and respond quickly to internal inquiries.
• Support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.
• Handle ad hoc management requests, operational investigations, and audit requirements.
• Regularly review processes, suggest improvements, and implement enhancements.
• Participate in strategic STP initiatives and manage complex change requests.
• Ensure full compliance with all control and educational requirements.

• Broker Dealer Operations experience or similar background.
• Working knowledge of client service, cash funding, global settlements & exception remediation.
• Strong problem‑solving & strategic thinking; should be able to develop solutions for clients and drive process improvements.
• High accuracy & attention to detail, maintain precision and highly numerate, with strong proficiency in Excel and core systems.
• Strong communication skills; the role involves detailed interactions across multiple lines of business and core processing areas.
• Work methodically, adhering to strict deadlines and perform well under pressure.
• Ability to proactively identify risks and confidently challenge stakeholders when controls may be compromised.
• Collaborate efficiently, support team goals, and foster a positive team environment.
• Take responsibility for mistakes, share lessons learned and embrace feedback for growth.
• Strong analytical abilities and enthusiasm for digital automation tools.
• Series 99 and SIE licenses required to be obtained within 6 months of starting in role.

• Knowledge of Reg T, FINRA Rule 4210, SEC Rule 15c3‑1 and SEC Rule 11d1 is highly preferred, with the ability to apply these regulations to ensure compliance in trade lifecycle management and margin requirements.