Merchandising Operations Coordinator
Listed on 2026-02-05
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Entertainment & Gaming
Online Gaming / Sports Betting, Customer Service Rep
About Fan Duel
Fan Duel Group is a premier mobile gaming company in the United States and Canada, operating leading brands across mobile wagering including America’s #1 Sports book, Fan Duel Sports book; its iGaming platform, Fan Duel Casino; the industry’s leader in horse racing and advance‑deposit wagering, Fan Duel Racing; and its daily fantasy sports product. The company also operates Fan Duel TV and Fan Duel TV+, and has a presence across all 50 states, Canada, and Puerto Rico.
ThePosition
As a Merchandising Operations Coordinator, your primary responsibilities revolve around the efficient and seamless execution of day‑to‑day operations on Fan Duel’s Prediction Market product. You will support the growth and success of this new and evolving area, collaborating with Product, Tech, and cross‑functional teams while ensuring operational excellence.
The Game Plan- Merchandise and optimize Prediction Markets pages to ensure engaging and relevant experiences for users.
- Monitor live events and site performance.
- Ensure on‑site content is accurate, timely and aligned with customer interests.
- Collaborate with Product and Tech partners to improve tooling, workflows and processes.
- Identify and resolve operational issues swiftly.
- Support cross‑functional teams to align on requirements, strategies and priorities.
- Assist in documenting formats, rules and processes to establish long‑term operational standards.
- Identify and elevate bugs and issues raised by customers and internal stakeholders.
- Continuously improve processes to drive efficiency and support the product’s growth.
- Passion for the gaming industry, e‑commerce, prediction markets and/or sports betting.
- Strong organizational skills and exceptional attention to detail.
- Excited to contribute to an innovative and emerging product within Fan Duel.
- Solution‑oriented mindset with a commitment to improving the user experience.
- Ability to collaborate effectively with a broad range of partners and stakeholders.
- Data‑driven approach to decision making and problem solving.
- Comfortable working in a dynamic, fast‑paced environment, including nights, weekends and holiday shifts as needed.
- Prior experience in operations, product or content management preferred.
- Familiarity with analytics tools a plus.
- Passionate about delivering innovative and high‑quality operations.
We offer a comprehensive benefits package including health plans, fertility and family planning programs, mental health support, fitness benefits, generous paid time off, annual bonus, long‑term incentive opportunities, 401(k) with match, commuter benefits, pet insurance, and more. For a detailed overview, visit Fan Duel Total Rewards.
Equal OpportunityFan Duel is an equal‑opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or any other characteristic protected by state, local or federal law.
CompensationThe applicable hourly range for this position is $24.52 – $30.76 USD, dependent on experience, location, business needs and market demand. This role may also offer medical, vision, and dental insurance; life insurance; disability insurance; a 401(k) matching program; short‑term or long‑term incentive compensation including cash bonuses and stock program participation; paid personal time off; and 14 paid company holidays.
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