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Customer Success Mgr./ CSM Technical Support

Senior Customer Success Director & Conduit Leader

Job in Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: J.P. Morgan
Full Time position
Listed on 2026-02-07
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
A global financial services firm is seeking a Customer Success Director in Jersey City, NJ. This role is crucial in leading the Customer Success team, overseeing initiatives for customer onboarding, adoption, and retention. Ideal candidates will have over 8 years of experience in customer success, strong leadership, and communication skills, and expertise in technology. You will develop strategies that enhance customer relationships while driving impactful metrics.

This position offers a chance to make significant contributions to customer success in a dynamic environment.
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Position Requirements
10+ Years work experience
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