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Customer Success Mgr./ CSM Technical Support

Senior Customer Success Director – Solution Discovery

Job in Jersey City, Hudson County, New Jersey, 07390, USA
Listing for: JPMorgan Chase
Full Time position
Listed on 2026-02-05
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading financial institution is seeking a Customer Success Director in Jersey City to elevate customer experiences and drive product adoption. This role involves developing comprehensive strategies for customer success, managing onboarding journeys, and leading a team to track customer health metrics. The ideal candidate has over 8 years of experience in customer success within technology contexts and strong leadership skills.

A competitive salary range is offered.
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Position Requirements
10+ Years work experience
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