U.S. Private Bank- Senior Product Associate

The J.P Morgan Private Bank Product Team provides the strategic direction and vision for a products, product line, and/or product portfolio. As a Senior Product Associate in the U.S. Private Bank Product team, you will leverage your expertise in product development to help promote the Client Information Product - Workflows and Experiences product. You will collaborate with product Managers, Client Service Associates, various front office and operations teams to deliver a seamless and integrated approach to the Private Bank client online experience.

This will entail working in a complex team-oriented environment in which you will be responsible for innovating and improving upon product concepts through the synthesis of user research, client feedback, and competitive dynamics.

• Support the collection of information (e.g., user research, journey mapping, market analysis) to inform strategy, product roadmap, and provide insight on potential products and product features
• Analyze, track, and evaluate product metrics and quality targets across the product development life cycle
• Write requirements, epics, and user stories to rive product development
• Create and simulate business process management diagrams in Signavio
• Use Decision Model Notation to support decision management and business rules
• Support testing cycles (UAT, regression, system, production checkout coordination/involvement)

• 4+ years of experience in product management, business analysis, engineering, or equivalent expertise
• Proficiency with the product development lifecycle
• Experience in product lifecycle activities including discovery, requirements definition, and execution
• Ability to communicate effectively (written and verbal)

• 4 year college degree or equivalent financial services/banking industry experience preferred
• Experience with Business Process and Decision Modeling
• Familiar with database technologies and data governance, SQL, APIs
• Experience with Atlassian agile planning and reporting tools (Jira, Confluence, Planner, Portfolio, Align, etc.)
• Work experience in wealth management or financial services industries