Business Analyst

DNV Energy Services USA, Inc. seeks a Business Analyst to work completely onsite in our office in Jersey City, NJ.

• Lead the gathering of business and user focused requirements to support the product team including defining the backlog and grooming user stories and acceptance criteria while ensuring the user's perspective is represented.
• Support the Product team and Product Owners to understand business needs for software, identify the best solutions for meeting the needs, and document software requirements.
• Identify core business needs, break down and document operations into user stories, document business rules, and construct workflow diagrams, as needed.
• Interview business stakeholders to gather detailed product requirements (scope, background, business case, etc.).
• Condense complex business processes into clear and actionable user stories with acceptance criteria.
• Assist Product Owner with sprint grooming, user story development and prioritization.
• Participate and facilitate Agile events and other agile activities.
• Support the Product and Development teams by gathering additional details, answering business questions, and coordinating collaboration with business stakeholders to facilitate decisions.
• Work across business lines, connect-the-dots on how to adapt best practices, and collaboratively scale processes and solutions across different client implementations.
• Configure software systems used for tracking clean energy projects including technology details, user communication, workflow processing, and payment issuance.
• Document work instructions and training guides and best practice processes to provide guidance on business analysis processes as well as the end user experience with the software solutions.
• Assist the QA team with the development of test cases and ongoing testing activities, clarifying acceptance criteria and use cases as needed to meet solution expectations.
• Manage projects, including client interaction, developing project plans, and supporting analytics offerings.
• Assess current and repetitive issues and make recommendations for future system or process enhancements to increase efficiency and reduce future problems with operations and analytics. Participate in change request process and elevate changes for approval, if necessary.

Salary range: $96,330-$111,000/year

Generous paid time off (vacation, sick, company holidays, personal days), Multiple Medical and Dental benefit plans to choose from, Vision benefits, Spending Accounts - FSA, Dependent Care, Commuter Benefits, company-seeded HAS,-paid, therapist-led, virtual care services through Talkspace, 401(k) with company match, Company provided life insurance, short-term, and long-term disability benefits, Education reimbursement program, Flexible work schedule with hybrid opportunities, Charitable Matched Giving and Volunteer Rewards through our Impact Program, Career advancement opportunities

Our mission is to safeguard life, property and the environment. By joining us, you will work towards our meaningful vision to make a global impact for a safe and sustainable future. DNV offers a congenial working environment, competitive salaries, and an exceptional benefits package.

Local employment conditions apply.

Please visit our website at

DNV is one of the world’s leading certification bodies. We help businesses assure the performance of their organizations, products, people, facilities and supply chains through certification, verification, assessment, and training services. Partnering with our customers, we build sustainable business performance and create stakeholder trust across all types of industries.

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity! For more information about your rights under the law, see: http://www
1.eeoc.gov/employers/upload/

Bachelor’s degree in Business Analytics, Energy Systems or related field of study and two () years of experience as an Business Analyst or related role where required experience gained.

• Two (2) years in business analysis, project management, and solution delivery;
• MS Office – Word, Excel, Access, PowerPoint, etc.;
• eTRACK+ and DRM software solutions to create and deliver digital solutions that empower utility clients to effectively manage their energy efficiency programs;
• Leading post-deployment support teams;
• Working with Agile methodology including defining requirements, writing user stories and acceptance criteria, and testing solutions; and
• Conducting product demonstrations for current customers and leading vendor trainings to support the growth of the eTRACK+ and DRM software solutions.