Procurement Sourcing ITO & BPO - Expert

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Location:

Jersey City, US

Date:
Oct 6, 2025

At Chain IQ, your ideas move fast.

Chain IQ is a global AI-driven Procurement Service Partner, headquartered in Baar, Switzerland, with operations across main centers and 16 offices worldwide. We provide tailored, end-to-end procurement solutions that enable transformation, drive scalability, and deliver substantial reductions in our clients' indirect spend. Our culture is built on innovation, entrepreneurship, ownership, and impact. Here, your voice matters - bold thinking is encouraged, and action follows ambition.

Role Purpose

The primary purpose is to deliver value-add sourcing services to clients in a structured, professional and consistent manner.

We are seeking a dynamic, client-focused individual to join our US Outsourcing and Offshoring Sourcing team. The candidate must have experience in the end-to-end sourcing lifecycle across a range of outsourcing categories including ITO and BPO and be capable of performing in a consultative capacity.

Responsibilities

We are currently seeking a Expert to join the Outsourcing and Offshoring Services team. The Expert needs to be a dynamic, highly client-focused individual with proven experience within Outsourcing and Offshoring Services.

The individual will have experience in working with the main suppliers in the Americas and globally of Outsourcing and Offshoring Services.

Main responsibilities will include:

• Establishing and maintaining strong relationships with business partners with client centricity as a guiding principle
• Leading assigned sourcing initiatives (tactical and strategic), which vary in terms of scope and scale for IT related Outsourcing services including subcategories of:
• Application Development,
• Production support and maintenance,
• Testing and Test Automation, and
• Other Software Development Lifecyle related activities.
• Conducting market tenders including drafting and launching tool-based RF(x) s and managing the evaluation across a cross-functional team to help clients determine supplier selection
• Understanding business requirements in the areas listed above and shaping deals to meet those requirements with a capability to align outsourcing strategies to client organizational goals.
• Calculating financial baselines, pricing models and future case analysis from client data for use in developing negotiation strategies.
• Assess, analyze and drive savings opportunities
• Negotiating deals to achieve optimal commercial terms
• Drafting contracts based on standard terms and conditions (including master agreements, task orders, change orders, amendments, etc.)
• Documenting sourcing event workflow and related project admin within client and Chain IQ tools to capture final record closure
• Building relationships with key suppliers
• Maintaining market awareness for assigned categories and contributing to sourcing area plans including sound understanding and experience of outsourcing trends including; digital transformation, Fintech collaboration, nearshoring, outsourcing, in sourcing, risk management.
• Adhering to the Chain IQ corporate standards, including using the defined sourcing tools and processes in delivery of sourcing initiatives, maintaining and managing contract data quality.

Requirements

• Bachelor’s Degree (or higher)
• Proven experience with active contract and commercial sourcing negotiations across the following outsourcing (ITO) subcategories:
• Application Development,
• Production support and maintenance,
• Testing and Test Automation,
• Other Software Development Lyfecyle related activities
• IT Professional Services / IT Consulting
• Knowledge and application of relevant services models (e,g. co-sourcing, complete sourcing, on-demand, etc.) and understanding of the different types of outsourcing (BPO, KPO etc.)
• Proven experience in Business Process related Outsourcing (BPO) services e.g.:
• Finance and Accounting,
• Contact Centers,
• Banking related securities and trade operations,
• Research and analytics,
• Presentation/ desktop publishing services,
• Mortgage and Loan operations,
• Cards Services,
• and other related areas
• Advanced skills with Microsoft PowerPoint…