Head of Assets North America

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Talent Acquisition Professional | Project Lead | Financial Services, Technology & Security | Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies.

For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say:
Welcome to Citco.

For more information about Citco, please visit

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As Head of Real Assets North America (Senior Executive Vice President), you will report to the Global Heads of Real Assets, and work with a range of senior stakeholders to fully develop the region and the Real Assets line of business and be responsible for the platform and operational structures of the end-to-end fund administration platform supporting Real Assets clients:

• Regional Ownership and refinement of the end-to-end Real Assets product development and evolution including new product design support
• Input and design oversight of operational architecture and design across multiple support platforms, with a view to consolidating operational teams and scaling supportive processes through technology and evolution
• Responsible for monitoring cost/revenue associated within the region and as part of the overall Real Assets line of business and global budget
• Providing insights into the Real Assets market to the wider team of product specialists, including investor feedback, competitor analysis and transaction data
• Ensure that all activities are conducted in adherence with the relevant policies and procedures as well as with all applicable legal and regulatory requirements
• Review, advise, guide, client administration agreements and service level agreements to ensure terms are reasonable and compliant, as well as ensuring they are aligned to other regions (Globally to the extent possible)
• Strategic engagement in client management to foster collaboration and partnership between internal and external teams and constituents
• Design and delivery of the Regional Real Assets budget and business plan including key strategic initiatives, marketing and events
• Provide Real Assets industry knowledge and expertise to clients, Business Development, Executive or Global Relationship Managers and Senior Management teams on sales pitches and client presentations
• Drive and support strategic business development including RFP process and client interactions and looking for opportunities to deepen relationships with key strategic clients for Real Assets North America and globally
• Providing input into Real Assets related communications, responses to client and prospect enquiries, data analysis, presentations and marketing strategy, including thought leadership pieces through written content or hosted client events
• Support development of Client Satisfaction and Engagement measurement scores and utilizing them to direct platform evolution
• Supporting a culture of collaboration and transparency that values the effort and partnership of all internal parties and teams

You will have extensive experience within the Real Assets industry, with the ability to form and maintain excellent international C-suite and strategic relationships across a…