Transaction Support Associate

Overview

GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.

GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counter parties to achieve successful outcomes on their transactions.

The business currently comprises c.450 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $750 billion assets across its global platform.

The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Hong Kong and Dubai.

The Transaction Support Team is responsible for handling and processing an array of deadline driven administrative activities in relation our portfolio corporate lending and debt capital market transactions. We are looking for the right candidate with the right attitude who brings with them a desire to learn and a passion to see the business thrive

• Managing and organising the daily workload ensuring activities are performed within defined deadlines.
• Maintaining key customer contacts within a CRM system
• Assisting transaction managers with the onboarding of new entities through data input
• Assigning of new transaction bank accounts
• Establishing of new transaction bank accounts in conjunction with GLAS’s banking providers
• Assisting transaction managers with internal deal signing mechanics – printing and scanning
• Logging receipt of original transaction documentation and making the necessary arrangement to archive this offsite
• Logging receipt of original security documentation and making the necessary arrangement to store this onsite
• Establishing online secure Debt domain work spaces for new transactions
• Creating deal specific calendar reminders and acting upon those calendar notifications
• Distributing transaction related reporting via the Debt domain workspace
• Assisting transaction managers with deal party meeting coordination
• Preparing the GLAS contact information form ahead of any borrower initiative exercise
• Collaborating and coordinating with team members to cover all administrative tasks
• Providing exceptional service to stakeholders – including dealing with internal and external queries in a timely manner.
• In conjunction with the Head of Loans, developing processes and procedures.
• Establishing a high-quality standard within the team, particularly with regards to service delivery and exceptional attention to detail.

• High personal standards of work and dedicated to consistently providing high levels of customer service and quality work product.
• Exceptional attention to detail.
• Highly organised and adaptable.
• Excellent time management skills and the ability to effectively work to a tight deadline.
• Adaptable with a can-do attitude. Ability to work collaboratively in a team environment.
• Ability to work autonomously and take initiative.
• Proactive thinker and planner.
• Problem solving attitude.
• Ability to identify issues and escalate/resolve accordingly

It’s our people who make GLAS successful and we strive to recruit and retain the best people and operate in an environment underpinned by inclusivity, diversity, and opportunity. We recognise that a more inclusive workplace allows ideas and a variety of points of view to trigger discussions or deliver innovative results.

Besides, we want people at GLAS to be successful - we are committed in your career development. We truly believe in and live by our values of stepping in, stepping up and standing out.

In addition to our commitment to a diverse workforce we are also happy to talk about flexible working to support