Floating Leasing Manager

Description

Travels to and assists at communities throughout the assigned region/area. Performs all activities related to apartment rentals, move-ins, and lease renewals. Interacts directly with prospective and current residents to achieve maximum occupancy. Generates and handles traffic, leasing apartments, qualifying prospects, preparing lease documentation and completing move-in paperwork and procedures. Assists residents throughout their residency.

• Travels to and assists at communities throughout the assigned region/area and supports property operations as needed.
• Performs activities related to apartment rentals, move-ins, and lease renewals.
• Interacts directly with prospective and current residents to achieve maximum occupancy.
• Generates and handles traffic, leases apartments, qualifies prospects, prepares lease documentation, and completes move-in paperwork and procedures.
• Assists residents throughout their residency and provides excellent resident service.
• Provide leadership and training to the leasing team and act as liaison between site teams and regional leadership to ensure continuity in leasing standards and practices.
• Provide feedback and reports on opportunities for improvement at visited sites, including leasing strategy, operations, and resident experience.
• Lead outreach, marketing coordination, market comparisons, and participation in outside marketing events as required.
• Respond promptly to phone calls and emails from guests, and maintain daily records of traffic and unit availability.
• Inspect premises, model and target apartments, maintain clean and orderly work areas, and monitor curb appeal.
• Learn property details, surrounding community, and competition; use guest cards to assess needs and qualifications; guide guests to suitable units.
• Follow up with each guest a minimum of five times.
• Create applicant files, process applications, verify qualifications, and submit applications for manager approval; contact applicants within 24 hours regarding approval or denial.
• Schedule lease signings within 24 hours of approval; complete lease agreements and collect rental deposits.
• Ensure proper setup in the computer system and timely processing of all monies (within 24 hours).
• Assist with resident retention programs and maintain courteous communications with residents and external representatives.
• Adhere to federal and state Fair Housing Laws and company policies; support the team in achieving property goals.
• Demonstrate flexibility with hours and days worked and cooperate with the entire staff.
• Inspect property condition periodically and arrange for necessary maintenance.
• Other duties as assigned.

Essential:

• A minimum of two years of leasing and/or relevant sales experience.
• Strong computer skills and proficiency in Microsoft Word and Excel.
• High School Diploma.
• Valid driver’s license required, along with good driving record and auto insurance.

Preferred:

• Prior management experience
• Knowledge of Property Management Software
• CALP designation (Certified Apartment Leasing Professional) or other industry designations.
• Degree from an accredited college or university.