Weekend- Security Control Room Officer - Jeffersonville

Overview

Marksman Security is built on serving our clients and building careers. We are trusted by some of the most well-known companies and properties in the country and are dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Marksman’s customized approach to security services provides opportunities to learn, grow and succeed.

Our core values are Unified, Transparent, Innovative, Committed and Accountable, guiding unparalleled service and support.

If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!

Open positions include Security Control Room Officer (Weekend Shifts) with the requirement of some open schedule availability. Weekend and holiday availability is required. The ideal candidate will have previous experience in security or customer service fields. State training and licensing assistance may be available for qualified candidates.

• SOC Operator responsibilities include using best practices to identify, analyze, and support all incidents that are either impactful or potentially impactful to the business, the brand, or employees.
• Communicate information surrounding incidents to leadership as appropriate.
• Monitor cameras and alarms, dispatch associated calls via telephone and radio, operate access control technology, and provide general assistance to both employees and guests.
• Support a Region and field teams as they prepare for, respond to, and recover from both crisis and non-crisis incidents.
• Answer routine and emergency calls, monitor alarms and video equipment including fire, door, and duress alarms; provide general assistance to employees and guests.
• Maintain various records of communications and events.
• Use multiple internal and external resources to gather and manage information and intelligence.
• Escalate (without delay) complaints and unusual/critical event information to the Supervisor.
• Maintain control of all equipment and keys in the SOC, and log equipment checked out/returned.
• Inform the Supervisor of any missing, damaged, or inoperative equipment or communications, alarm, CCTV, or other systems.
• Proactively monitor surveillance cameras and CCTV remote viewer programs and respond to all security and safety system alarms.
• Answer and respond to events and situations received over regular and emergency phones and intercoms; control and monitor two-way communication systems.

• Weekend Shifts available with a need for some open schedule availability; weekend and holiday availability is required.
• Experience in security or customer service fields preferred.
• State training and licensing assistance may be available for qualified candidates.

• Insurance: medical, vision and dental
• Short term disability
• Critical care/Hospital Indemnity
• Complimentary life insurance
• Pet insurance
• Legal assistance/guidance
• Identity theft protection
• Paid on the job training
• Paid time off
• Bi-Weekly Pay
• Competitive compensation
• Career advancement opportunities
• Continuous learning opportunities through LMS
• Employee referral bonus program
• Employee assistance program (EAP)
• Employee recognition events
• Employee performance incentives/rewards
• Professional growth and development opportunities