Investigator Supervisor - Abuse and Neglect

Overview

The Investigative Supervisor directs and assists a team of investigators in investigating patient abuse and neglect in long term care and board and care settings. The candidate would report to the Jeffersonville office.

• Responsible for managing a team of investigators and overseeing a diverse range of matters from start to completion.
• Plans, directs, and organizes the work and responsibilities of investigators performing abuse and neglect investigations in the southern half of Indiana.
• Maintains contact with local, state, and federal law enforcement partners.
• Gathers and analyzes evidence, interviews witnesses, and correlates findings with assigned investigators.
• Travel as the assignment of duties may necessitate, usually consisting of frequent trips totaling more than 1000 miles per month, for the following purposes:
  • Conduct investigations at the business and home locations of Medicaid providers and at the home locations of Medicaid recipients.
  • Travel to state offices, jails, police departments, sheriff’s departments, and courthouses.
  • Travel to businesses contracting with healthcare providers, and such other locations as may be necessary for the purpose of obtaining documents, statements, and other evidence necessary to an investigation.
  • Travel to surveillance locations and conducting surveillance from a vehicle for extended periods of time in all types of weather and at all times of day or night.
  • Travel to and assist in serving search warrants and seizing evidence at such times as is best for the purposes of the investigation, including times beyond normal duty hours, and to transport to such sites the supplies and tools, including storage boxes and document scanners, as may be required.
  • Travel directly from home to the office of a healthcare provider under investigation, to an office of the Medicaid Fraud Control Unit other than the assigned duty station, or to other locations required by an investigation, as may be necessary to the efficient and effective completion of an investigation.

• Analytical – Synthesizes complex or diverse information:
  Collects and researches data.
• Problem Solving– Identifies and resolves problems in a timely manner;
  Gathers and analyzes information skillfully.
• Oral Communication– Speaks clearly and persuasively in positive or negative situations;
  Listens and gets clarification;
  Responds well to questions;
  Demonstrates group presentation skills.
• Teamwork– Balances team and individual responsibilities;
  Exhibits objectivity and openness to others’ views;
  Gives and welcomes feedback;
  Contributes to building a positive team spirit;
  Puts success of team above own interests;
  Able to build morale and group commitments to goals and objectives;
  Supports everyone’s efforts to succeed;
  Recognizes accomplishments of other team members.
• Written Communication – Writes clearly and informatively;
  Presents numerical data effectively;
  Able to interpret written information.
• Leadership – Exhibits confidence in self and others;
  Inspires and motivates others to perform well;
• Effectively influences actions and opinions of others;
  Inspires respect and trust;
  Accepts feedback from others;
  Provides vision and inspiration to peers and subordinates;
  Gives appropriate recognition to others;
  Displays passion and optimism;
  Mobilizes others to fulfill the vision.
• Managing People – Includes staff in planning, decision-making, facilitating and process improvement;
  Takes responsibility for subordinates’ activities;
  Makes self available to staff;
  Provides regular performance feedback;
  Develops subordinates; skills and encourages growth;
• Solicits and applies customer feedback (internal and external);
  Fosters quality focus in others;
  Improves processes, products and services;
  Continually works to improve supervisory skills.
• Judgment – Displays willingness to make decisions;
  Exhibits sound and competent judgment;
  Includes appropriate people in decision-making process;
  Makes timely decisions.
• Planning/Organizing – Prioritizes and plans work activities;
  Uses time efficiently;
  Plans for additional resources;
  Sets goals and objectives;
  Organizes or schedules other people and their tasks;
  Develops realistic action plans.
• Professionalism – Approaches others in tactful manner;
  Reacts well under pressure;
  Treats others with respect and consideration regardless of their status or position;
  Accepts responsibility for own actions;
  Follows through on commitments.

A four-year degree is strongly preferred but not required; absent a degree, six years of relevant experience in the area of investigations or a related field is strongly preferred. Prior experience in managing investigators also preferred. Must be able to pass a thorough background investigation, have a valid driver’s license and be willing to attend and successfully complete applicable investigator training.