Quality Technician - 1st Shift

Quality Technician - 1st Shift at Generac

Hours: 5am - 3pm, Tuesday-Friday

Pay Rate: $22.35/hour (Quality Tech II) / $25.35/hour (Quality Tech III)

Job Summary: The Quality Technician I/II/III is responsible for facilitating the parts quality process throughout the organization. In partnership with internal business units, this role ensures the precision and inspection of parts moving into the facility. This role supports Quality Management Systems, drives data collection, reporting and analysis. Partners with leaders in the daily operation of an area with responsibility to improve quality systems, processes, and performance.

• Conducts process and product audits to ensure team members are following standardized operating procedures and adhering to all quality standards.
• Implements resolutions from basic to moderately complex problems.
• Exercises judgement within procedures and practices in selecting methods and techniques for arriving at solutions.
• Implements process improvements to continuously improve quality.
• Cross train in multiple departments or stations and flex to other similar departments based on business necessity.
• Assist with NPI/ECN changes and other duties as assigned by Quality Supervisor or Manager.
• Suggest and implement improvements of existing equipment, designs, and/or processes to improve safety, quality, delivery, and productivity.
• Resolve problems with assistance from peers or supervisors depending on the level and complexity.

• All Quality Tech I responsibilities.
• Able to conduct standardized problem‑solving process and aid/support implementing corrective actions to resolve design, supplier, or production quality issues.
• Supports facility in gage/tool calibration and Gage Repeatability and Reproducibility (GR&R).
• Trains others in quality tool usage to implement process improvements to continuously improve quality.

• All Quality Tech I & II responsibilities.
• Uses initiative and judgement to lead problem solving and implementing appropriate countermeasures.
• Carry out calibration duties, update KPI board for Quality, assist with training new Quality Techs.
• Leading team/virtual meetings and exchange job related information.
• Solve problems independently within designated authority level.
• Uses root cause problem solving (5 WHY, 8D, PDCA, etc.).
• Effectively train other employees to work instructions/standard work.

• Associate's degree or equivalent experience.
• 3 years of experience in an operational environment in a quality role.

• High School Diploma or equivalent.
• 3+ years of quality experience.

• Has the ability to maintain a professional rapport with support groups and peers while achieving results.
• Leads communication to team members reviewing achievement to quality metrics and progress of countermeasures/projects.
• Supports communication to Supervisor of issues impacting quality with appropriate countermeasures.
• Ability to perform reading, writing, and math functions.
• Basic drawing, wiring, and schematic interpretation skills.
• Intermediate PC knowledge.
• Intermediate knowledge of Production Part Approval Process (PPAP), Process Failure Modes Effects Analysis (PFMEA), Quality Control Plans, mistake proofing, Nonconforming Material Reports (NMR), Engineering Change Requests (ECR), Statistical Process Control (SPC), and ISO Quality System processes.
• Knowledge in CMM programming and processes.
• Ability to train others.

Location:

Watertown, WI. Salary: $39,600.00-$66,100.00.