Service Advisor
Listed on 2025-12-07
-
Customer Service/HelpDesk
Customer Service Rep
Service Advisor – Farris Jeep Chrysler Dodge Ram
Location:Jefferson City
Department: Service Department / Fixed Operations
Schedule: Full-Time
Compensation: Weekly Pay + Monthly Commission
Farris Jeep Chrysler Dodge Ram is one of the ten oldest CDJR dealerships in the nation. Family-owned and operated for over 90 years, we’ve earned a reputation for integrity, professionalism, and award-winning service. Our Service Department has been voted the #1 facility in the area.
We are currently seeking a Service Advisor to help us continue that legacy. This position plays a vital role in supporting customers through every step of their service experience—by phone, online, and in person.
Why Choose FarrisBeing family-owned means you’re not just another number. We invest in your growth, remove obstacles that slow you down, and help you reach your earning potential. Our leadership team is hands-on, supportive, and committed to your success, both personally and professionally.
What We Offer- Weekly paycheck
- Monthly Commission payout
- Paid training
- Paid holidays and vacation
- Healthcare and matching 401(k)
- Consistent Monday–Friday schedule, no weekends
- A family atmosphere built on teamwork and respect
- Handle inbound customer calls to schedule service appointments
- Ask strategic questions to understand service history and vehicle needs
- Check customers in and out, following a consistent service process
- Provide updates to customers throughout their repair or maintenance visit
- Recommend appropriate maintenance or repair services based on findings
- Build Lasting Relationships with customers through Trust and Integrity in business
- Verify and update customer contact information during each visit
- Utilize multiple computer and tablet systems to document and complete service records accurately
- Previous customer service experience preferred
- High level of professionalism and attention to detail
- Excellent written, verbal, and interpersonal communication skills
- Strong organizational and problem-solving abilities
- Proficiency in computers and online systems
- Enthusiastic, self-motivated, and eager to learn
- Reliable with a strong work ethic and commitment to customer satisfaction
- Automotive industry experience is helpful, but not required
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).