Merchandise and Stocking Associate

Position Summary

Do you like to work on your feet and keep things neat and organized? Our merchandising & stocking associates connect all of the dots to make sure members can find everything they have on their shopping list. From everyday needs to special occasions, members need you, as their mini tour guide, to take them that special product. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick‑up orders or helping members while stocking shelves.

From unloading trucks in the summer to filling ice cream in the freezer, this fast‑paced job can be physically demanding – it’s like being paid to go to the gym! Be a part of a great team with a common goal – making sure members can find more of what they love, for less.

• Thrive in fast‑paced environments
• Keep member satisfaction as your top priority
• Adapt quickly to changing work scenarios
• Resolve obstacles head‑on to ensure each task is completed with excellence
• Be able to lift boxes and other heavy objects weighing more than 25 pounds

• Promptly unload trucks
• Assist fellow associates as needed throughout the store
• Sort and stock products on shelves and in the backroom
• Engage with vendors and drivers with a positive attitude
• Maintain a clean, neat, and member‑ready area

Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self‑service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company’s products and services.

Maintains safety of facility according to company policies and procedures by conducting safety sweeps; following forklift spotting procedures; handling and disposing of hazardous materials; following company steel standard guidelines; and correcting and reporting unsafe situations to management.

Maintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high‑shrink merchandise.

Monitors food and merchandise quality by ensuring product rotation, code dating, product recalls, and sanitation standards are followed according to company policies and procedures; and ensuring prominent display of promotional and seasonal merchandise.

Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.

Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co‑workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Ensures club pick‑up orders are filled by assisting with picking club pick‑up orders throughout the day and staging; and ensuring products are selected and staged according to company policy and procedures.

At Sam’s Club, we offer competitive pay as well as performance‑based bonus awards and other great benefits for a happier mind, body, and wallet.

• Health benefits – medical, vision and dental coverage
• Financial benefits – 401(k), stock purchase, and company‑paid life insurance
• Paid time off benefits – PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
  
  For information about PTO, see
• Other benefits –…