Field Service Technician

About ZEISS

ZEISS has a long history of innovation and technology, with a diversified portfolio across Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and more than 4,000 in the US and Canada. Join us to make a difference.

As a Field Service Technician, you will work with a team that supports installation and servicing of custom equipment for Carl Zeiss Industrial Quality Solutions, LLC. You will interact with customers and cross-functional service groups to support and launch ZEISS products into the field. You will also aid the R&D team with engineering work related to design, build, and new system testing, and you will support the production of systems during various stages of assembly and setup.

Location: St. Louis Metro area preferred.

• Install, repair, troubleshoot, service and calibrate high-tech machines at customer locations.
• Demonstrate customer service skills and knowledge with a high level of passion and dedication.
• Learn new skills on high-tech CMMs (Coordinate Measuring Machines) utilizing mechanical and electronic aptitude.
• Complete administrative paperwork accurately and completely.
• Be solutions-oriented with the ability to work independently in a high-pressure, fast-paced and innovative environment.
• Travel 90–100% within the service area, including international travel as needed.
• Other duties as required.

• Minimum high school graduate, GED or equivalent.
• AS/BS in Electronics, Industrial Mechanics or training/experience from Military Technical School OR 4 years related experience.
• Experience with hand tools and basic electrical test equipment.
• Microsoft operating system knowledge.
• Ability to lift up to 75 pounds unassisted.
• Willingness to work a minimum of 50 hours per week, including overtime.
• Ability to work in an industrial production shop floor environment.
• Valid driver’s license.
• Excellent communication and customer service aptitude.

• Experience installing and troubleshooting industrial electronics, machines, or computer systems.
• Experience with CMM installation and troubleshooting preferred but not required.

• Medical
• Vision
• Dental
• 401k Matching
• Employee Assistance Programs
• Vacation and sick pay

ZEISS is committed to innovation and excellence. By joining our team, you will influence key decisions and contribute to the strategic direction of a leading global technology company. We offer a dynamic work environment, competitive compensation, and opportunities for professional growth.

Your ZEISS Recruiting Team

Christina Choing

Zeiss provides Equal Employment Opportunity without unlawful regard to an applicant’s race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy, genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee.