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Medicaid SaaS Helpdesk Lead

Job in Jefferson City, Cole County, Missouri, 65109, USA
Listing for: Rose International
Full Time position
Listed on 2026-01-28
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A government contracting company is looking for a Helpdesk Lead in Jefferson City, MO. This role involves managing a scalable helpdesk support function for approximately 47,800 users, ensuring timely issue resolution and effective user support. Candidates should have a Bachelor's degree and experience leading helpdesk operations, with familiarity in Medicaid and SaaS systems preferred. Strong communication and problem-solving skills are essential.

The position is temporary and full-time, offering a competitive hourly rate.
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