Senior IT Project Manager; TPM, Software & AI Delivery

Overview

Company : Highmark Health

Job Description : JOB SUMMARY

This role is for a Technical Project Manager who applies expertise in software development methodologies, modern systems architecture, and the AI/ML lifecycle to drive complex product and technology solutions. The incumbent is the primary link between Product Strategy and Engineering Execution, focusing on managing technical delivery risk, project planning, resolving cross-team architectural/infrastructure dependencies, and ensuring the timely delivery of the solution.

This requires leveraging a strong understanding of the Software Development Life Cycle (SDLC) to ensure on-time, high-quality, and high-value delivery for our customers. This is NOT an engineering manager role.

• Serve as a project leader for the definition, planning, and delivery of multiple large-scale product and technology projects, working with the executive sponsor (Director or higher) and other management as required to ensure achievement of the defined project goals. Receive high risk, visible efforts, must take a lead role in the successful delivery and implementation of cross-functional activities to achieve the desired results for a defined program and/or strategic initiative.

• Drive the day-to-day operation of projects (including budgetary oversight and staffing) ensuring that all projects are reliably delivered on time, on budget and with a consistently high standard of quality.

• Collaborate with all project stakeholders to proactively identify and mitigate project risks with frequent reevaluation and reprioritization of the risk register. Determine communication strategies and execute those to provide accurate and timely project information. Efficiently summarize and present complex ideas and/or data into a format that can be understood by all levels of the organization.

• Cultivate a customer-first attitude by forging relationships with stakeholders to better understand their needs and goals, and seek to discern what the customer impact will be for each project decision and/or action taken.

• Other duties as assigned or requested

Required

• Bachelors Degree in Business Administration, Management Information Science or closely related field

Substitutions

• None

Preferred

• Master's Degree in Business Administration, or Management Information Science

Required

• 5 years in Project Management
• 5 years delivering business solutions using information technology

Preferred

• Past hands-on experience in a development role (Software Engineer, Data Engineer, or similar), or managing teams with direct exposure to code and system design.
• Ability to manage projects utilizing AI and specific cloud platforms (e.g., GCP, AWS, etc)
• Strong leadership and interpersonal skills including experience with conflict resolution.
• Ability to pull together a group of people with diverse skills and make a functional team
• Technical literacy in system architecture; must be able to read and discuss system design documents, sequence diagrams, and API specifications.
• Proficiency in communicating and prioritizing non-functional requirements, such as performance, scalability, and security, alongside functional requirements.
• Proven ability to proactively identify, mitigate, and efficiently resolve complex cross-team dependencies and architectural bottlenecks while balancing trade-offs between scope, technical debt, and delivery schedules.

Required

• None

Preferred

• Project Management Professional (PMP)

• Customer-first mindset. Skilled at anticipating customers' needs and the ability to build relationships that enable collaboration among all stakeholders and vendors

• Ability to drive change and thrive in ambiguity

• Can successfully manage scope, people and budgets through strategic planning of multiple projects not only for current phases, but for the future as well

• Excellent written and verbal communication skills; is articulate and can communicate succinctly to multiple levels within a matrixed organization; must be comfortable presenting to large and diverse audiences

• Assertive leader who can analyze complex problems and works proactively to overcome obstacles by identifying risk and planning out mitigation and contingency strategies

• Strong leadership and interpersonal skills including experience with conflict resolution. Ability to pull together a group of people with diverse skills and make a functional team

• Passion for leading projects and interacting with people to drive technical solutions to a successful completion

• Proven ability to influence change and negotiate solutions

• Ability to lead others who will be running smaller sub-projects and provide mentorship/coaching to less experienced staff

None

0% - 25%

Position Type

Office-based

Teaches / trains others regularly

Occasionally

Travel regularly from the office to various work sites or from site-to-site

Rarely

Works primarily out-of-the office…