Social Services Director

Overview

Summary:

Plans, organizes, supervises and directs all administrative and operational activities of the Social Services Department in accordance with current federal, state, and local standards, guidelines and regulations, and the facility’s established policies and procedures.

• Responsible for overseeing the development, implementation, supervision and ongoing evaluation of the Social Services Department designed to meet and assist residents in attaining or maintaining their highest practicable well-being.
• Identifying the need for medically related social services and ensuring that these services are provided in accordance with State and Federal regulations.
• Complete and/or direct/delegate the completion of the social services component of the comprehensive assessment.
• Contribute to and/or direct/delegate contribution of social services goals and approaches to the comprehensive care plan.
• Facilitate residents’ safe transition back into the community through interdisciplinary discharge planning and arrangement of community-based services and follow-up care.
• Assist residents and their representatives in locating and accessing financial, legal, and other community resources.
• Coordinate implementation and oversight of procedures to ensure social services actions and interactions are adequately documented in each resident’s medical record, and that legal, ethical, and professional standards of social work practice are being upheld in written recordings.
• Responsible for overseeing the establishment of departmental QA procedures and modification of those procedures where appropriate.
• Oversee the process of Advance Care Planning for each resident upon admission, and make sure that any Advance Directives are reviewed with the resident/resident representative on a regular basis.
• Ensure that staff members are made aware of the resident’s code status and end-of-life wishes and will assist with informing and educating residents and their representatives about health care options and ramifications.
• Assist residents in voicing and obtaining resolution to grievances.
• Gather grievance reports from other Social Services staff and ensure follow through and resolution has been completed as per facility policy.
• Track grievance trends and report findings as part of the facility’s QAPI program as requested.
• Ensures that staff members are knowledgeable about Resident’s Rights and encourages staff to maintain and enhance each resident’s dignity in recognition of each resident’s individuality.
• Advocate for residents and assist them in assertion of their rights within the facility. When there is an allegation of suspected abuse, neglect or exploitation, the Social Services Director will report to the Administrator and appropriate State agency, as well as will lead a thorough investigation into the allegation.
• Ensure that residents who display mental illness, or psychosocial difficulties such as coping with grief and loss, will have access to appropriate treatment and resources.

• A minimum of a bachelor’s degree in social work or another human services field to include, but not limited to, sociology, gerontology, special education, rehabilitation counseling, or psychology.
• One year of supervised social work experience in a health care setting working directly with individuals.

For more than 50 years, our family has been dedicated to caring for others, and we invite you to reach out with any questions or comments. We welcome the opportunity to meet you and make you a part of our family. Together, we’re confident we can work together to provide a spectrum of high-quality care including Rehabilitation, Assisted Living, Memory Care and Skilled Nursing Care that enhances the lives of those in our communities.

#Stone Bridge Together