Patient Service Representative - Womens Clinic

Responsibilities

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer-friendly telephone communication.
• Provides appropriate safety and infection control measures.

Education: High school diploma or GED.

Experience: Minimum of one year experience in customer service setting, preferably six months receptionist experience in healthcare setting. Experience with office equipment.

Certification/License: N/A.

Knowledge/Skills/Abilities: Articulate. Computer skills required. Good telephone communication skills.

Works in a heated and air‑conditioned area consistent with a normal office environment.

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• 56 hours paid Holiday Leave
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program