Patient Service Representative - Float Pool

Join to apply for the Patient Service Representative - Float Pool role at Jefferson City Medical Group

Jefferson City Medical Group provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.00/hr - $19.00/hr

• Demonstrates knowledge and ability to check patients in and out for his/her clinic visit.
• Maintains patient demographics and insurance records.
• Demonstrates knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co-payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer friendly telephone communication.
• Provides appropriate safety and infection control measures.

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

• Education: High school diploma or GED.
• Experience: Minimum of one year experience in a customer service setting, preferably six months receptionist experience in healthcare setting; experience with office equipment.
• Certification/License: N/A.
• Knowledge/Skills/Abilities: Articulate; computer skills required; good telephone communication skills.

Works in heated and air-conditioned area consistent with a normal office environment.

• Health insurance & employer paid short- and long-term disability
• Generous PTO policy, beginning at 148-hours annually
• 56 hours paid Holiday Leave
• Employer Retirement Plan (401K) with employer match
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program

Entry level

Full-time

Health Care Provider

Hospitals and Health Care