Patient Service Representative - Family Medicine

Patient Service Representative - Family Medicine

Jefferson City Medical Group provides a base pay range of $15.00/hr - $19.00/hr.

• Demonstrates knowledge and ability to check patients in and out for clinic visits.
• Maintains patient demographics and insurance records.
• Shows knowledge of basic insurance and billing procedures.
• Performs routine duties associated with patient scheduling, payments and co‑payments.
• Performs secretarial duties in a timely and efficient manner.
• Ensures customer-friendly telephone communication.
• Provides appropriate safety and infection control measures.

• Strives for continuous quality improvement.
• Participates in educational experiences designed to maintain and/or improve professional competence.
• Maintains high work ethic standards.
• Provides quality customer service to staff, patients and visitors at all times.

• High school diploma or GED.

• Minimum of one year experience in a customer service setting, preferably six months as a receptionist in healthcare.
• Experience with office equipment.

• N/A.

• Articulate and good telephone communication skills.
• Computer skills required.

Works in a heated and air-conditioned area consistent with a normal office environment.

• Health insurance & employer-paid short- and long-term disability.
• Generous PTO policy, beginning at 148-hours annually.
• 56 hours paid Holiday Leave.
• Employer Retirement Plan (401K) with employer match.
• Tuition reimbursement and other professional advancements, including a Medical Assistant training program.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care