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Customer Service Rep

Tax Call Center Team Lead

Job in Jefferson City, Cole County, Missouri, 65109, USA
Listing for: State of Missouri
Full Time position
Listed on 2026-02-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
A state government agency is seeking a Lead Customer Service Representative for its Call Center in Jefferson City, MO. The role involves managing and training staff, analyzing performance data, and ensuring high-quality service delivery. Applicants should have a high school diploma and at least two years of customer service and leadership experience. The agency offers competitive compensation and an excellent benefits package, including health insurance and a pension plan.
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