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Operations Support Specialist, Administrative​/Clerical

Job in Jefferson City, Cole County, Missouri, 65109, USA
Listing for: Missouriagconnection
Full Time position
Listed on 2026-02-01
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 42500 USD Yearly USD 42500.00 YEAR
Job Description & How to Apply Below
### Job Details####

Job Title:

Operations Support Specialist  ####

Location:

, , ,  #### Company:  #### Industry Sector:  ####

Industry Type:

#### Career Type:  #### Job Type:Full Time  #### Minimum Years Experience

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N/A  #### Salary:

Starting at $42,500    ### Get Job Alerts
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** Customer Support   
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* Visit the  to manage your alerts# Operations Support Specialist| Number of Years

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*
* The Role:

** We’re looking for a dedicated and service-oriented professional to provide customer service and operational support to both internal and external Association customers. In this role, you’ll support a wide range of operational processes, assist branch staff, collaborate across teams, and serve as a key point of contact for customer inquiries and digital support needs. This position is ideal for someone who enjoys variety in their work, values accuracy, and thrives in a customer-focused environment.

- ** Starting Salary:** $42,500, with consideration for experience.

- ** Comprehensive Benefits:
** A highly competitive compensation and benefits package.

- *
* Experience:

** A high school diploma and at least two years of related experience, or an equivalent combination of education and experience.

- *
* Skills:

** Strong organizational abilities, customer service skills, and proficiency with tools such as Word, Excel, and Outlook. Ability to follow established processes, maintain confidentiality, and adapt to a variety of tasks.

- ** Attitude:
** A positive, solutions-focused approach with strong communication and problem-solving skills. Operations Support and Processing  Provides internal operational support to various Association functions by**:*
* * Setting Up and Processing Branch PCA loan requests utilizing Salesforce, nCino, and Scorecard Underwriting.
* Calculates Lease payments, performs initial application processing, and provides liaison between Association lease resources and Farm Credit Leasing
* Administers the Associations Centralized UCC process including new filings, amendments, UCC searches and Monthly Reporting.
* Provides branch staff with technical support on external sites like iCounty and the Department of Revenue, including establishing credentials and resetting passwords.
* Performing Military Lending Act searches on the government’s website.
* Administers Branch PCA Paid in Full Process including release of liens and returning paid notes |
* Posts receipts and disbursements daily
* Monitors daily, monthly and year end reports to identify and resolve discrepancies
* Monitors Association insurance documentation to ensure procedural requirements are met General Office Duties  
* Authorizes invoices for office expenses
* Handles internal and external mail || 5% |
* Other duties as assigned to meet the needs of the organization. |
* High School diploma
* 2 years of related experience
* Or an equivalent combination of education and experience sufficient to perform the essential functions of the job Required Knowledge and Skills
* Working knowledge of the operation of a multi-line phone system
* General knowledge of credit processing procedures
* General knowledge of accounting practices and procedures
* Oral and written communication skills, sufficient to exchange information effectively with peers, supervisor and customers
* Skill in listening and conveying awareness of a customer's problem or issue to find resolution
* Skill in performing a variety of duties, often changing from one task to another of a different nature
* Skill in organizing material and information in a systematic way to optimize efficiency
* Skill in recognizing and maintaining confidential information
* Skill in utilizing Word, Excel and Outlook to increase efficiency and/or effectiveness.
* ** Responsible to appropriately protect the confidentiality, security, and integrity of the Association’s systems and data and clients’ data*
* #J-18808-Ljbffr
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