Business Sales Manager - Eastern region

Job Summary

The Business Unit Sales Manager is responsible for leading and managing the sales activities across various channels within the business unit. This role encompasses field sales, tele sales, online sales, customer contract administration, and sales planning and forecasting. The Business Unit Sales Manager plays a crucial role in driving revenue growth, enhancing customer satisfaction, and achieving sales targets.

• Lead and oversee the field sales team, ensuring effective execution of sales strategies and tactics.
• Develop and implement field sales plans to achieve revenue targets and expand market share.
• Monitor and analyze field sales performance, providing coaching and support to sales representatives.

• Manage the tele sales team, establishing performance metrics and ensuring adherence to best practices.
• Develop and implement tele sales strategies to optimize lead generation and conversion rates.
• Analyze tele sales performance data to identify trends and areas for improvement.

• Oversee online sales initiatives, including e-commerce platforms and digital marketing strategies.
• Collaborate with the marketing team to enhance online visibility and drive traffic to sales platforms.
• Monitor online sales performance and customer engagement metrics, adjusting strategies as necessary.

• Manage customer contract administration processes, ensuring compliance with company policies and legal requirements.
• Oversee the preparation, negotiation, and execution of sales contracts, ensuring favorable terms for the organization.
• Maintain accurate records of customer contracts and monitor contract performance.

• Lead the sales planning process, collaborating with cross-functional teams to align sales forecasts with business objectives.
• Develop accurate sales forecasts based on historical data, market trends, and customer insights.
• Monitor sales performance against forecasts, providing insights and recommendations to the Chief of Business Unit.

• Oversee branch sales operations, ensuring alignment with overall business unit sales strategies.
• Support branch managers in achieving sales targets and optimizing branch performance.
• Conduct regular visits to branches to assess performance, provide coaching, and implement best practices.

• Build and maintain strong relationships with key customers, understanding their needs and ensuring high levels of customer satisfaction.
• Address customer inquiries and issues promptly, collaborating with other departments as needed.
• Implement customer feedback mechanisms to continuously improve sales processes and offerings.

• Conduct market research to identify new business opportunities and assess competitive landscape.
• Analyze competitor strategies and market trends to inform sales tactics and positioning.
• Provide insights to the Chief of Business Unit on market dynamics and customer preferences.

• Developing the department’s work plan and assigning related activities to serve the achievement of the department’s objectives.
• Setting the objectives and KPI’s of the department.
• Supervising the implementation of the department’s plans, monitoring workflow, and ensuring adherence to policies and procedures.
• Ensuring that work activities are carried out according to the pre-set performance goals and suggesting any necessary actions to the direct supervisor.
• Setting the estimated budgets for the department and participating in the determination of its budget requirements and expected expenses, in addition to following up on the department’s expenditures in coordination with the finance division.
• Developing the department’s work plan and assigning related activities to serve the achievement of the department’s objectives.

• Transforming the strategies and directions of company into proactive sales strategies, plans, and actions, while ensuring their alignment with the set objectives for…