KSA Markets Quality Specialist

Overview

The Bel Group is a major player in the food industry through portions of dairy, fruit and plant-based products, and one of the world leaders in branded cheeses. Its portfolio of differentiated and internationally recognized brands includes The Laughing Cow®, Kiri®, Babybel®, Boursin® Nurishh®, Pom'Potes® and GoGo squee

Z®, as well as some 30 local brands. Together, these brands helped the Group generate sales of €3.74 billion in 2024.

Do you want to join a company with strong brands that puts consumers and responsibility at the heart of the decision-making process? Then Bel is made for you!

Are you bold, pragmatic, and determined? Do you want to contribute to the transformation of an international agri-food company? Then come join us and measure the impact of your talent and energy in realizing an ambitious and sustainable company project!

#IWork For All For Good

We are looking for a Markets Quality Specialist to join our Quality team in Jeddah
, KSA supporting the Markets Quality Manager - NME&I Cluster at Bel Group
.

This role plays a key part in safeguarding product quality and consumer experience across the downstream supply chain in Saudi Arabia, working closely with distributors, trade partners, and internal stakeholders.

Key Responsibilities

• On-Ground Quality Execution
  :
• Conduct regular store, warehouse, and distributor quality checks in line with the annual quality plan.
• Ensure compliance with Bel quality standards across storage, handling, distribution, FEFO, cold chain, unloading, and co-packing activities.
• Plan and conduct market visits across KSA and prepare detailed visit reports covering freshness, rotation, and market storage conditions.

• Capability Building
• Support in execution of quality audits for distributors and trade partners.
• Build quality awareness through regular training sessions and communication of good quality practices across logistics and distribution teams.
• Support the customization and deployment of global quality standards to local market needs.

• Quality Systems & Monitoring
• Execute Consumer Experience Simulation (CES) activities and consolidate results with the central Quality function.
• Monitor product freshness, aging, and defect trends using tools such as MOIRA and Power BI.
• Validate MOIRA observations and ensure accurate data reporting.
• Track and analyze quality KPIs and prepare monthly Quality and OTIF reports.

• Incident & Risk Management
• Proactively identify quality risks in the market and propose mitigation actions in collaboration with Sales and Supply Chain teams.
• Conduct market quality scanning when required.
• Investigate local quality incidents and customer complaints, drive root cause analysis, and ensure timely corrective and preventive actions.
• Follow up on WeCare cases, provide customer feedback, and ensure proper case closure.

• Cross-Functional Collaboration
• Support internal quality initiatives such as the “Make Consumer Smile” program.
• Contribute to continuous improvement initiatives across the downstream supply chain.

🎓 What We’re Looking For

• Bachelor’s degree in Chemistry, Food Technology
  , or a related technical discipline
• 1-2 years of Quality or supply chain experience
• Strong command of English and Arabic
• Good knowledge of MS Office (Power BI or statistical tools is a plus)
• Hands-on, field-oriented, detail-driven, and proactive mindset
• Saudi Nationals only
• 📍
  Location: Jeddah, KSA

At Bel, we Care deeply, Share openly, Dare to improve, and Commit to making every consumer smile—with quality at the heart of everything we do.