Director - PR Commercial Excellence

Overview

Leading required improvements of operational capabilities for PR department to ensure the functional strategic direction of Provider Relations is followed

• Design functional strategy for the department in alignment with business strategy
• Convert functional strategy into key strategic initiatives through proper work streams to ensure flawless execution of the functional strategy
• Define governance frameworks for monitoring and delivery of the work streams outcomes
• Coordinate & align the strategic priorities in line with resource allocations; support the business in managing the implementation of strategic plans.

• Support implementation of strategy by improving the operational capabilities of the team.
• Convert work streams into projects and provide an end to end project management for each of the project to ensure timely execution.
• Implement the mechanisms/technologies by which strategic work streams outcome measures can be tracked

• Assess the influences, interests and attitudes of the key stakeholders and align the communication and engagement plan accordingly.
• Ensure proactive, day-to-day stakeholder engagement, building on positive feedback and identifying any barriers/resistance to change during innovation projects implementation
• Track how well innovation projects are being delivered and monitor the capacity of the organisation to cope with the level of change being introduced.

• Plan and design of strategic programmes confirming the outputs to be delivered, alongside the appropriate outcomes
• Effective co-ordination of all projects and their interdependencies, both within and external to the programme
• Create governance frameworks, including the approach to effective planning, monitoring and delivery of the programme’s outcomes

• Leading reporting of functional KPIs to ensure teams are delivering required outcomes
• Analysis of providers’ claims to assess cost management initiative effectiveness in controlling inflation
• Detailed analysis of providers financial and overall market analysis/segmentation
• Reconciliation of all financial KPIs with key business stakeholders (finance, commercial analysis, etc.)

• Ensure and facilitate goal setting; manage and constantly review individual performance
• Provide regular feedback, coaching and development
• Motivate, empower and enable direct reports by providing the necessary tools and support required to achieve the organizational development objectives