Insurance Officer

Responsibilities/Tasks (include but are not limited to the following):

• Analyze claims and determine their eligibility under applicable policies and regulations.
• Provide claims settlement recommendations.
• Inform clients if claims are accepted and how payments will be distributed.
• Organize payments to clients/partners and repair or replace missing items.
• Ensure all inquiries and payments are handled promptly.
• Contact independent experts in case of disputes and attend dispute tribunals.
• Develop proposals for new car insurance policies to meet the evolving needs of potential clients.
• Ensure customer complaints are reviewed and addressed effectively.
• Participate in the car insurance contract process.
• Issue/renew insurance policies.
• Handle incoming and outgoing insurance-related calls.
• Stay updated on insurance-related regulations and bylaws issued by the Saudi Central Bank and other relevant authorities.
• Ensure receipt of mandatory supporting documents required for claims settlement.
• Any other duties related to the position and contributing to the company's overall objectives.

• Diploma/Bachelor's degree in a relevant field.

• Time management and organizational skills.
• Effective communication with internal and external stakeholders.
• Negotiation and agreement-making skills.

• Proficient in Microsoft Office applications.

• One year of experience in a related field.