IT Specialist ( Saudi National
Job in
Jeddah, Saudi Arabia
Listed on 2026-02-20
Listing for:
Reza Investment Company Ltd.
Full Time
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, IT Business Analyst, HelpDesk/Support
Job Description & How to Apply Below
Role Overview
We are hiring an IT Specialist to support day‑to‑day IT operations within an IT Service Management (ITSM) environment.
The role requires execution, accountability, and the ability to operate across multiple IT domains under real business pressure.
Key Responsibilities- Handle IT tickets and service requests in line with ITSM practices (incident, request, basic problem handling).
- Provide Level 1 / Level 2 support for:
- End‑user issues
- Office 365
- Active Directory (user management, basic troubleshooting)
- Basic networking issues (LAN, connectivity, troubleshooting)
- Coordinate with internal IT teams and external vendors when required.
- Support applications and business users across different departments.
- Work across two physical locations (Head Office and Factory) on different days as required.
- Maintain proper documentation and follow defined IT processes.
- Bachelor’s degree in an IT‑related field.
- Ability to work under pressure and manage multiple priorities.
Willingness to learn and adapt in a fast‑paced operational environment.
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