IT Support Technician

Job Title: IT Support Technician (Field)

Location: Jeddah/Riyadh

Project Type: Large-scale IT rollout and operations support

Duration:
22 December 2025 - 26 January 2026

Work Arrangement: Onsite, full-time during rollout and operations

The IT Support Technician (Field) will provide hands on, on site technical support for end user IT equipment during rollout and live operational phases. This role is execution focused and requires strong troubleshooting skills in a fast paced, venue based environment.

• Install, configure, and support laptops, desktops, monitors, and peripherals
• Deploy, configure, and test local and network printers
• Perform OS setup, user profile configuration, and basic software installations
• Troubleshoot hardware, software, and connectivity issues on site
• Provide first level user support and on the spot technical assistance
• Replace faulty equipment and coordinate repairs or swaps
  
  Maintain service tickets, checklists, and site sign off documentation

• 3+ years of experience in IT helpdesk, field support, or desktop support roles
• Strong working knowledge of Windows OS and standard office applications
• Hands on experience supporting printers and peripherals
• Basic understanding of LAN, Wi Fi, and IP addressing
• Strong communication skills and a customer service mindset
• Must be available onsite, full time for the entire project duration