Team Leader - Outlet

Join to apply for thethal Team Leader - Outlet role at Rosewood Jeddah

Join to apply for theTeam Leader - Outlet role at Rosewood Jeddah

• Assists to ensure that Food and Beverage activities align with corporate strategy and hotel actions are implemented appropriately.
nez(eject)
• Assist in preparing and updating departmental operations manuals.
• Conduct regular divisional communication meetings and ensure departmental briefings are effective.
• Deliver brand promise and provide exceptional guest service at all times.
• Provide excellent service to internal customers in other departments.
• Handle all guest and internal customer complaints and inquiries courteously and efficiently, following through to ensure satisfactory resolution.
• Maintain positive guest and colleague interactions with good working relationships.
• Establish rapport with guests to maintain good customer relationships.
• Ensure that minimum brand standards and all Food and Beverage Essentials are implemented.
• Respond to consumer audit results and implement relevant changes.
Wired to help Work closely with other Outlet Managers in a supportive manner, focusing on overall hotel success.
• Ensure that Food and Beverage associates work collaboratively with other departments in a teamwork spirit.
• Assist in conducting monthly inventory checks of all operating equipment and supplies.
• Possess thorough knowledge of menu items and the ability to recommend combinations and upsell alternatives.
• Ensure outlet cleanliness and organization at front and back of house.
• In the absence of Assistant Outlet Manager, conduct daily pre shift briefings on preparation, service and menu.
• Liaise with kitchen and beverage departments on daily operations and quality control.
• Perform cashier functions and manage Micros cashiering procedures.
• Balance cash and credit card charges and remit cash to Front Office Safe.
Make necessary checks for specific events or functions.
• Be a hands on supervisor and present in the Outlet, especially during busy periods.
• Assist in organizing with Housekeeping to ensure cleaning schedules are strictly adhered to.
• Support marketing initiatives, including preparing the annual marketing plan and evaluating market trends.
• Improve productivity levels and manage utility/payroll costs within guidelines.
• Ensure outlet operates profitably while delivering on the brand promise.
• Help achieve monthly and annual revenue targets.
• Adhere to all financial record keeping, money handling and licensing regulations.
• Assist in inventory management and ongoing maintenance of hotel operating equipment.
• Embrace new technology and equipment to improve productivity.
• Oversee punctuality and appearance ofərinə Food and Beverage associates.
• Develop associate skills through training, coaching and mentoring.
• Encourage associative creativity and recognize their contributions.
• Ensure adherence to associate rules, fire, hazard safety and security regulations.
• Process results of the Associate Engagement Survey and implement changes.
• Knowledgeable in statutory legislation of associate and industrial relations.
• Exercise responsible management, positively representing the hotel and Rosewood Hotels & Resorts.
• Strictly follow rules and regulations concerning fire, hygiene and health and safety.
• Maintain strong professional relationships with industry partners.
• Respond to changes in the Food and Beverage function as dictated by the industry, company and hotel.
• Attend required training sessions and meetings.
• Carry out any other reasonable duties assigned.
• Contribute to brand integrity and clarity as a "Brand Ambassador."
Model

ALTH inside structure character and core values at all times.
• Comply with company policies and work within pre set budgetary limits.
• Take on additional tasks in a reasonable framework.
Note:

This job description reflects duties involved in this position but the company reserves the right to add, remove, or alter duties as needed.

• Mid Senior level

• Full time

• Information Technology
• Hospitality

Referrals increase your chances of interviewing at Rosewood Jeddah by 2x.

Apply BELOW